Mario Ruiz
Beaumont,CA
Summary
Merchandising and sales leader with 10+ years of experience in the beverage distribution and retail industries. Expert at managing large teams, improving field operations, and ensuring efficient product delivery and merchandising. Seeking to bring leadership, dispatch coordination, and operational insight to a Merchandiser Manager role.
Overview
13
13
years of professional experience
Work History
Lead Merchandiser
Heimark Distribution LLC- West Region
San Jacinto, Hemet, Moreno Valley, Yucaipa, Perris, Redlands
02.2025 - Current
- Led merchandising operations across multiple retail accounts ensuring product availability and display standards.
- Trained and supported merchandisers on execution, store standards, and promotional compliance.
- Collaborated with sales and delivery teams to optimize merchandising schedules and improve productivity.
- Maintained strong customer relationships while ensuring stores received consistent service.
Delivery Specialist Lead
Frito Lay
Ontario, CA
10.2023 - 12.2024
- Managed daily delivery operations and ensured safe box truck transport and product handling.
- Delegated delivery tasks, monitored team efficiency, and resolved route and time challenges.
- Completed vehicle inspections, documentation, and ensured adherence to FMCSA safety standards.
Customer Service Specialist Lead
Frito Lay
Ontario, CA
08.2021 - 10.2023
- Directed merchandising team to service key customers and execute product plans.
- Coordinated scheduling, training, and team development to exceed service targets.
- Handled escalations and contingency planning to ensure uninterrupted store support.
Customer Service Specialist
Frito Lay
Bloomington, CA
03.2019 - 08.2021
- Merchandised shelves and display units ensuring inventory rotation and visibility.
- Used handheld technology to log inventory and coordinate product returns.
- Maintained backroom organization and store cleanliness during shifts.
Route Sales Representative
Frito Lay
Rancho Cucamonga, CA
02.2016 - 03.2019
- Delivered and sold products to supermarkets, achieving volume and margin goals.
- Monitored in-store displays and optimized shelf presence based on sales trends.
Territory Sales Representative
Kellogg’s Snacks
La Palma, CA
05.2014 - 02.2016
- Generated new business and maintained key accounts through strong relationship building.
- Provided product presentations and met or exceeded monthly sales targets.
Night Crew Manager
Superior Grocers
La Mirada, CA
06.2012 - 04.2014
- Managed overnight stocking team and ensured store floor was replenished by open.
- Led inventory checks, warehouse operations, and implemented safety protocols.
Education
Bachelor of Arts - Business Leadership
University of Arizona Global Campus
01.2029
Pharmacy Tech License - undefined
North-West College
West Covina, CA04.2016
High School Diploma - undefined
Nogales High School
La Puente, CA06.2012
Skills
- Merchandising Strategy
- Team Leadership
- Dispatch Coordination
- Customer Service
- Microsoft Office Suite
- Sales Operations
- Route Optimization
- Bilingual (English & Spanish)
Languages
Spanish
Full Professional
Timeline
Lead Merchandiser
Heimark Distribution LLC- West Region
02.2025 - Current
Delivery Specialist Lead
Frito Lay
10.2023 - 12.2024
Customer Service Specialist Lead
Frito Lay
08.2021 - 10.2023
Customer Service Specialist
Frito Lay
03.2019 - 08.2021
Route Sales Representative
Frito Lay
02.2016 - 03.2019
Territory Sales Representative
Kellogg’s Snacks
05.2014 - 02.2016
Night Crew Manager
Superior Grocers
06.2012 - 04.2014
Bachelor of Arts - Business Leadership
University of Arizona Global Campus
Pharmacy Tech License - undefined
North-West College
High School Diploma - undefined
Nogales High School