Mario Salazar
Astoria
Summary
Versatile and results-driven professional with a robust background in management and customer service, notably at L.I.C Deli and Convenience. Excelled in staff development and shift scheduling, enhancing team productivity and customer satisfaction. Demonstrated expertise in time management and complex problem-solving, significantly improving operational efficiency and profitability.
Overview
18
18
years of professional experience
Work History
Manager
L.I.C Deli and Convenience
04.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Driver/Technician/Supervisor
Expert Lighting
08.2018 - 04.2023
- Maintained a clean driving record, adhering to all traffic laws and regulations.
- Reduced fuel consumption with careful route planning and efficient driving techniques.
- Supported team members during peak periods or absences by assuming additional responsibilities as needed.
- Checked orders and routes before setting off on deliveries.
- Utilized GPS systems effectively for accurate navigation in unfamiliar areas.
- Assisted in training new employees on company policies, safety procedures, and equipment operation.
- Improved safety and efficiency by conducting thorough vehicle inspections and maintenance.
- Completed required paperwork accurately and promptly for streamlined invoicing and record-keeping processes.
Waiter/Captain
Wandering Que
05.2010 - 03.2020
- Maintained strict adherence to Kosher guidelines.
- Increased teamwork amongst servers through consistent communication and support during shifts.
- Supervised private events at the restaurant, coordinating setup, staffing needs, and personalized services for clients'' needs.
- Maintained a clean and welcoming dining environment for guests, ensuring positive experiences and return visits.
- Ensured compliance with food safety regulations by monitoring proper food handling practices among staff members.
- Resolved customer issues promptly, maintaining professionalism and a focus on guest satisfaction.
- Trained new servers on restaurant procedures, menu items, and customer service standards.
- Managed server team for efficient table coverage and optimal dining experience.
Driver
Uber
03.2013 - 11.2016
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Handyman/Laborer
Greko
01.2007 - 04.2010
- Kept workspace organized and hazard-free.
- Ensured availability of all necessary materials at the worksite.
- Engaged in discussion with the manager about ongoing tasks.
- Ensured timely completion of assignments.
- Conveyed instructions from supervisors to team members.
Education
Mechanical Engineering
Queens Borough Community College
Bayside, NYHigh School Diploma -
Forest Hills High School
Forest Hills, NY06.2006
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff development
- Shift scheduling
Languages
Spanish
Native or Bilingual
Timeline
Manager
L.I.C Deli and Convenience
04.2023 - Current
Driver/Technician/Supervisor
Expert Lighting
08.2018 - 04.2023
Driver
Uber
03.2013 - 11.2016
Waiter/Captain
Wandering Que
05.2010 - 03.2020
Handyman/Laborer
Greko
01.2007 - 04.2010
Mechanical Engineering
Queens Borough Community College
High School Diploma -
Forest Hills High School
Similar Profiles
Joseph BehlingJoseph Behling
Assistant Manager at Old Town Convenience Store and DeliAssistant Manager at Old Town Convenience Store and Deli
Bryan FernandezBryan Fernandez
Cashier Team Lead at Zigzags Deli & ConvenienceCashier Team Lead at Zigzags Deli & Convenience
ELIAB CARRERAELIAB CARRERA
RACK AND CLEANER at G&G DELI CONVENIENCE STORERACK AND CLEANER at G&G DELI CONVENIENCE STORE
SARAH SHIMSARAH SHIM
Director of Logistics and Fulfillment at Danielle Frankel Studio, LLCDirector of Logistics and Fulfillment at Danielle Frankel Studio, LLC
Corenee SealeCorenee Seale
Real Estate Agent at Century 21 Future Homes RealtyReal Estate Agent at Century 21 Future Homes Realty