Mario Sarmiento
Brooklyn,NY
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals . Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fast Food Worker
Paul's daughter
05.2022 - 11.2022
- Kept customer and food preparation areas clean and well-organized
- Completed side tasks by restocking condiments and cleaning refrigerators
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards
- Answered customer questions about food preparation, responding to ingredient and allergen concerns
- Organized food items on serving trays and in carry-out packages
- Cleaned food preparation areas, cooking surfaces and utensils.
Cashier/BARISTA
Tower 18
10.2023 - 12.2023
- Greet customers warmly and ascertain their orders.
- Prepare and serve coffee and tea drinks that meet quality standards.
- Operate cash registers and credit card machines, process transactions accurately, and ensure pricing is correct.
- Maintain cleanliness and organization in the café area, including the counters, seating areas, and equipment.
- Restock items as needed while keeping track of inventory levels.
- Answer customers’ questions about menu items and provide recommendations based on their preferences.
- Maintain a safe work environment by following safety and health regulations.
Deli Man
Food Way
12.2023 - 03.2024
- Enhanced customer satisfaction by providing exceptional service and addressing individual needs.
- Achieved efficient operations by restocking supplies, maintaining cleanliness, and adhering to safety guidelines.
- Showcased diverse product offerings with visually appealing deli displays for increased sales.
- Managed inventory levels effectively by conducting regular audits and ordering necessary supplies in a timely manner.
- Trained new employees on proper food handling procedures, equipment usage, and customer service standards to maintain consistent performance across the team.
Education
High School Diploma -
High School of Sports Management
Brooklyn, NY06.2023
Skills
- Comfortable standing for long time periods
- Excellent multi-tasker
- Delivers exceptional customer service
- Fluent in Spanish
- Adaptability
- Able to carry heavy objects
Certification
Driver’s license
Timeline
Deli Man
Food Way
12.2023 - 03.2024
Cashier/BARISTA
Tower 18
10.2023 - 12.2023
Fast Food Worker
Paul's daughter
05.2022 - 11.2022
High School Diploma -
High School of Sports Management