Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mario Serafini

Schenectady,NY

Summary

Dedicated and eager customer service professional skilled in sales and problem-solving. Proven ability to to work in a team setting to assist customers effectively in difficult situations to ensure satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Technician

Crown Motors
Schenectady, New York
06.2025 - 03.2026
  • Performed maintenance and repair of court-ordered ignition interlock devices ensuring vehicle safety and legal compliance.
  • Supported diagnosis of vehicle problems using diagnostic tools, contributing to timely repairs.
  • Organized workspace with team members to maintain cleanliness and order.

Sales Associate

AutoZone
Schenectady, New York
12.2024 - 05.2025
  • Guided customers in selecting appropriate auto parts and accessories tailored to their needs.
  • Organized product displays to improve customer shopping experience and increase engagement.
  • Managed point-of-sale system for timely and accurate transaction processing.

Groundskeeper

Frosty Acres Campground
Schenectady, New York
06.2024 - 11.2024
  • Maintained grounds by mowing, trimming, and edging lawns regularly.
  • Cleared debris from roads and paths to ensure safe navigation for guests.
  • Assisted with planting flowers and maintaining seasonal gardens throughout the campground.

Sales Associate

O'Reilly Auto Parts
Schenectady, New York
11.2023 - 02.2024
  • Resolved customer inquiries and issues to improve overall shopping experience.
  • Collaborated with team members to achieve store goals and enhance customer satisfaction.
  • Stocked shelves and maintained accurate inventory levels to support sales operations.

Education

High School Diploma -

Mohonsen
Rotterdam, NY
06-2025

Skills

  • Repairs and troubleshooting
  • Complex Problem-solving
  • Attention to detail
  • Customer interaction
  • Conflict resolution
  • High level of integrity

Timeline

Technician

Crown Motors
06.2025 - 03.2026

Sales Associate

AutoZone
12.2024 - 05.2025

Groundskeeper

Frosty Acres Campground
06.2024 - 11.2024

Sales Associate

O'Reilly Auto Parts
11.2023 - 02.2024

High School Diploma -

Mohonsen
Mario Serafini