Mario Serrano
Corpus Christi,TX
Summary
Experienced Office Manager and administration professional with three years of experience in overseeing wide variety of essential functions in business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Manager
Texas Driving School
Corpus Christi, TX
05.2020 - Current
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Provided training to new hires on office policies and procedures.
Education
BBA - Business Administration And Management
Texas A&M University - Corpus Christi
Corpus Christi, TX05-2024
Skills
- Customer Service
- Organizational Skills
- Customer Relations
- Conflict Management
- Financial Tracking
- Document Management
- Strategic Planning
- Financial Reporting
Certification
- Microsoft Excel 1/2024
- Microsoft Word 1/2024
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Office Manager
Texas Driving School
05.2020 - Current
BBA - Business Administration And Management
Texas A&M University - Corpus Christi