Mario Siano Douglas
Kingston,Jamaica
Summary
To contribute to the effectiveness and functioning of your organization, and to facilitate professional growth. A well-trained individual that is very disciplines and self motivated. Able to work in team effectively and also use initiative when it’s needed. Has good leadership qualities and always strives for success. An individual that is very dedicated to maintaining high quality standards.
Overview
4
4
years of professional experience
Work History
Cook
Lamont Menzie
Foley, AL
05.2024 - Current
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Merchandiser/ Customer Service Representative
Paul Harris
Foley, AL
08.2024 - 06.2025
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Porter
Ackeem Barett
Fort Walton Beach
05.2022 - 12.2023
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Cleaned and organized building areas as required.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Resolved guest inquiries punctually and politely for professional customer service.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Host
Jessica
Foley, AL
06.2021 - 08.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
City & Guilds English certificate level 1 - undefined
Bachelor - Plant Science
College of agriculture Science and Education
01.2022
Associate Degree - undefined
College of agriculture Science and Education
01.2018
National Vocational - undefined
EBONY park HEART Academy
01.2015
undefined
Central High School
07.2013
Skills
- General Agriculture skills & computer
- Supervise and manage staff
- Lawn Establishments
- Pruning technique
- Conduct quality assurance checks
- Operate Small Equipment
- Computer Skills-Microsoft Word, Excel and Access
- Communication Skills
Hobbies and Interests
Reading, running, surf the net and socialize with people.
Timeline
Merchandiser/ Customer Service Representative
Paul Harris
08.2024 - 06.2025
Cook
Lamont Menzie
05.2024 - Current
Porter
Ackeem Barett
05.2022 - 12.2023
Host
Jessica
06.2021 - 08.2021
City & Guilds English certificate level 1 - undefined
Bachelor - Plant Science
College of agriculture Science and Education
Associate Degree - undefined
College of agriculture Science and Education
National Vocational - undefined
EBONY park HEART Academy
undefined
Central High School