Mario Smith
Houston,TX
Summary
Independent Contractor with a strong background in transportation and customer service, ensuring high client satisfaction through effective communication and meticulous order handling. Demonstrates expertise in safety compliance and logistics coordination, contributing to streamlined processes and enhanced operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Independent Contractor
Independent Contractor
Long Island, USA
11.2021 - Current
- Conducted market research to identify customer needs and inform product development.
- Developed targeted marketing strategies and created promotional materials to enhance brand visibility.
- Maintained high client satisfaction through clear communication and accurate order completion.
- Reviewed customer requests and resolved inquiries to ensure clarity and satisfaction before finalizing work.
Auto-Glass Installer
Safelite AutoGlass
Long Island, USA
01.2024 - 08.2025
- Installed and replaced windshields and auto-glass to ensure vehicle safety and integrity.
- Executed removal and installation procedures adhering to safety standards and manufacturer guidelines to maintain quality assurance.
- Utilized proper adhesives and calibration procedures to maintain installation standards.
- Inspected vehicles before and after installation to verify proper adherence to safety protocols and installation quality.
- Documented installation details accurately and communicated effectively with customers.
Part-Time Security
PartyWorks Amusement Rentals
Long Island, USA
01.2023 - 01.2025
- Ensured safety of staff, customers, and amusement equipment.
- Conducted routine security checks to ensure equipment safety and operational integrity.
- Recorded incidents and communicated effectively with supervisors to maintain safety protocols.
- Executed desk-based observations while managing customer flow during events to enhance visitor experience.
Delivery Driver
Lugg
Long Island, USA
09.2020 - 03.2023
- Facilitated customer outreach and developed promotional materials to enhance engagement.
- Conducted market research and identified new customer opportunities.
- Provided technical assistance and coordinated product delivery.
- Cultivated strong customer relationships and addressed inquiries promptly to improve satisfaction.
- Oversaw quality control and generated word-of-mouth referrals through dependable service.
- Navigated various routes using GPS technology for timely deliveries.
- Transported and safely delivered items to prevent damage or loss.
- Operated vehicle safely in diverse weather conditions to ensure safe transport. in all weather conditions including rain, snow, sleet, ice.
Education
Aircraft Engineer
Universal Technical Institute
Houston, TX01-2027
High School Diploma -
Brentwood High School
Brentwood, NY06-2020
Skills
- Logistics Coordination
- Supply Chain Management
- Route Planning
- Order Verification
- Safety Compliance
- Transport Safety Training
- Workload Management
- Requirements Gathering
- Attention to Detail
- Customer Service
- Leadership Experience
- Physical Endurance
Languages
English
Professional
Certification
- security level II certificate
- auto glass certificate
- forklift certificate
Timeline
Auto-Glass Installer
Safelite AutoGlass
01.2024 - 08.2025
Part-Time Security
PartyWorks Amusement Rentals
01.2023 - 01.2025
Independent Contractor
Independent Contractor
11.2021 - Current
Delivery Driver
Lugg
09.2020 - 03.2023
Aircraft Engineer
Universal Technical Institute
High School Diploma -
Brentwood High School