Mario Torres Martinez
San Jose,CA
Summary
Motivated and disciplined psychology graduate with a strong background in behavioral analysis, security operations, and research. Experienced in data collection, pattern recognition, and analytical reporting through both academic and field settings. Worked in roles that required attention to detail, composure under pressure, and clear communication from behavioral intervention and research at UCSB to corporate security and operations management. Skilled at connecting human behavior with data-driven insights, and driven by a long-term goal of contributing to investigative and intelligence work through discipline, consistency, and a strong sense of purpose.
Overview
6
6
years of professional experience
Work History
Team Member
Planet Fitness
San Jose, CA
09.2025 - Current
- Delivered exceptional customer service to enhance member experience and satisfaction.
- Maintained cleanliness and organization of gym equipment and facilities to uphold safety standards.
- Assisted in onboarding new members, providing guidance on gym policies and procedures.
- Conducted regular inventory checks to ensure adequate supply of fitness accessories and amenities.
- Trained new staff on operational protocols, promoting adherence to company standards and practices.
- Resolved member inquiries and concerns promptly, fostering a welcoming environment for all patrons.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Behavior Interventionist
360 Behavioral Health
03.2023 - 06.2025
- Following programs for behavior improvement.
- Analyzing data for changes in programs.
- Worked with children and adults.
- Helping develop intervention and behavior plans for clients.
- Helping clients develop communicating skills, reduce negative behavior, and help clients in areas they need improvement on.
- Gathering data and distributing data gathered during trials of various programs.
Security Guard
Amazon Corporate Security
Santa Barbara
06.2023 - 06.2024
- Graveyard Security Guard
- First aid certification/Guard card
- Helped to..
- Escort Personnel and maintain security
- Protect employees and manage access to building
Barista/Shift Supervisor / Assistant Manager
Starbucks
06.2019 - 01.2023
- Barista
- Barista champion
- Barista Trainer
- 4 ½ years of experience with the company.
- Worked at various stores (drive through, cafe, delivery)
- Provided customer service through various situations.
- Team leadership
Education
Bachelors of Science - psychology and Brain Sciences
UC Santa Bárbara
12.2024
High school - undefined
Roberto Cruz Leadership Academy
San José, Ca01.2020
Skills
- Bilingual
- Leadership
- Adaptability
- Stress management/Work under pressure
- Self management
- Willingen to learn and grow
- Resilience
- Problem solving
- Communication
- Time management
- Behavioral Data Analysis
- Research Design & Experimental Methods
- Attention and Perception Studies
- Statistical Reasoning and Data Interpretation
- Critical Thinking and Problem Solving
- Report Writing and Behavioral Documentation
LANGUAGES
English-Native
Spanish-Native
AWARDS
Norwegian Footmarch(2024), Partner of the quarter- 7 times winner (2019-2023)
Accomplishments
Norwegian Footmarch(2024)
Partner of the quarter (Starbucks )
Timeline
Team Member
Planet Fitness
09.2025 - Current
Security Guard
Amazon Corporate Security
06.2023 - 06.2024
Behavior Interventionist
360 Behavioral Health
03.2023 - 06.2025
Barista/Shift Supervisor / Assistant Manager
Starbucks
06.2019 - 01.2023
Bachelors of Science - psychology and Brain Sciences
UC Santa Bárbara
High school - undefined
Roberto Cruz Leadership Academy