Mario Valencia
Citrus Heights,CA
Summary
Detail-oriented Maintenance Technician candidate with expertise in medical device manufacturing and an associate of science in information technology. Skilled in troubleshooting, documentation, SOP compliance, and equipment support within high-quality environments. Strong communicator and collaborative team member, seeking to contribute to operations as an entry-level Maintenance Technician.
Overview
9
9
years of professional experience
Work History
PRODUCTION BUILDER II
PENUMBRA
12.2020 - Current
- Performed a wide variety of tasks and processes that are required to build, assemble, inspect, and package products in a controlled manufacturing environment.
- Followed strict GMP,SOP and safety procedures to ensure product quality and compliance.
- Worked closely with maintenance, engineering, and quality teams to minimize downtime.
- Worked on and troubleshot various hardware.
- Maintained clean and organized work areas to promote safety and efficiency.
- Participated in ongoing training activities designed to build cross-functional growth.
RETAIL MANAGER
FINISHLINE
11.2018 - 12.2020
- Trained and mentored staff to improve product knowledge and sales techniques, contributing to overall team performance.
- Supported store manager in daily shift management, focusing on customer relations, inventory control, and procedural tasks to ensure smooth operations.
- Scheduled shifts, delegated tasks, and ensured staff followed company policies and procedures.
- Resolved customer inquiries and complaints efficiently.
- Adapted to operational challenges, such as high traffic periods, and staffing shortages.
- Executed visual merchandising standards to enhance store displays and attract customer attention.
- Identified and reported equipment issues involving POS systems, printers, and network connectivity
- Performed basic troubleshooting to restore system functionality.
CASHIER
RUBIO'S
10.2016 - 11.2018
- Delivered exceptional customer experience by taking accurate orders, addressing concerns, and ensuring satisfaction.
- Exceeded sales goals by recommending products tailored to guest preferences.
- Collaborated with team members to streamline kitchen and front of house operations during peak hours.
- Executed multiple roles, including line prep, dishwashing, and cooking, to support overall kitchen function.
Education
A.S. - INFORMATION TECHNOLOGY
SIERRA COLLEGE
ROCKLIN, CA08.2025
A.S. - SOCIAL AND BEHAVIORAL SCIENCES
SIERRA COLLEGE
ROCKLIN, CA08.2022
Skills
- Team player mentality
- Problem-solving
- Hardworking and dedicated
- Preventive maintenance fundamentals
- Computer hardware and diagnostic
- Safety and quality awareness
- Proficient with POS systems
- Excellent interpersonal and communication skills
- macOS, iOS, and Windows operating systems experience
- Technical documentation and reporting
- Basic hand and power tools knowledge
- Microsoft 365 proficiency
Certifications Awards
Manufacturing Award, Penumbra, March 2025
- Awarded for troubleshooting label printing issues and ensuring faster resolutions and minimizing production disruptions.
Timeline
PRODUCTION BUILDER II
PENUMBRA
12.2020 - Current
RETAIL MANAGER
FINISHLINE
11.2018 - 12.2020
CASHIER
RUBIO'S
10.2016 - 11.2018
A.S. - INFORMATION TECHNOLOGY
SIERRA COLLEGE
A.S. - SOCIAL AND BEHAVIORAL SCIENCES
SIERRA COLLEGE