Finance Insurance Manager accomplished in outperforming objectives. Talented salesperson and leader practiced at promoting products and services to exceed goals. Skilled at building long-lasting and productive relationships with customers and financial representatives.
Overview
13
13
years of professional experience
Work History
FINANCE MANAGER
Grieco Automotive Group
02.2019 - Current
Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
Enhanced dealership profitability through the successful sale of finance and insurance products.
Collaborated with sales team to maximize revenue opportunities while maintaining high levels of customer service.
Streamlined processes for loan applications, resulting in faster approvals and increased customer satisfaction.
Established strong relationships with lenders, negotiating competitive rates for customers and improving loan approval rates.
Maintained a strong understanding of industry trends and changes through ongoing professional development.
Approved loan applications based on customer creditworthiness and provided detailed financial advice.
Proactively identified solutions for customers experiencing credit issues.
Negotiated loan terms and conditions with customers to secure best deal.
NEW CAR SALES MANAGER
Grieco Automotive Group
09.2022 - 06.2023
Boosted customer satisfaction by implementing new sales strategies and streamlining the car-buying process.
Enhanced employee performance through targeted training programs and consistent feedback.
Improved sales team efficiency by monitoring key performance indicators and providing actionable insights.
Introduced innovative sales techniques, resulting in higher close rates and improved customer satisfaction scores.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Implemented systems and procedures to increase sales.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Sales Training Manager
GRANT CARDONE ENTERPRISES
05.2018 - 01.2019
Increased sales team performance by developing and implementing comprehensive training programs.
Streamlined onboarding processes for new sales representatives, ensuring faster integration into the team.
Collaborated with senior management to identify skill gaps and develop targeted training initiatives.
Improved overall sales results by providing ongoing coaching and feedback to individual team members.
Evaluated the effectiveness of training programs through regular assessment, making adjustments as needed for optimal results.
Recognized and rewarded top-performing employees for their outstanding achievements in training programs, fostering motivation and driving further success.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
SALES CONSULTANT
CLASSIC CHEVROLET
02.2014 - 03.2018
Achieved top sales performance consistently by effectively showcasing vehicles and their features to prospective buyers.
Enhanced dealership reputation by delivering outstanding customer service, resolving issues promptly, and addressing concerns professionally.
Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
Organized and managed test drives for potential buyers to facilitate informed decisionmaking.
Stayed up-to-date on current automotive trends, technologies, and market conditions to provide accurate information to clients.
Developed a referral network through satisfied clients and industry connections, generating new leads for the dealership.
Negotiated purchase prices and explained sales, warranty, and optional products.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Built customer loyalty and retention by delivering excellent shopping experiences.
Car Sales Consultant
Friendly Chevrolet Dallas
01.2011 - 02.2014
Boosted customer satisfaction by providing tailored solutions and excellent service during the car buying process.
Increased repeat business by establishing strong relationships with clients and maintaining regular followups.
Achieved top sales performance consistently by effectively showcasing vehicles and their features to prospective buyers.
Exceeded monthly sales targets consistently by utilizing effective prospecting techniques such as cold calling and social media outreach.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Built customer loyalty and retention by delivering excellent shopping experiences.