Proactive university student with a strong background in customer service and time management. Bilingual capabilities expand the range of clientele, and effective conflict resolution without compromising quality in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
MCD Apparel
05.2023 - 09.2025
Inspected incoming shipments of uniforms for quality control purposes
Resolved all customer inquiries or complaints efficiently
Made reports on customer service, inventory levels, and shipment status.
Helped families find their student's most desired fit for all uniform attire
Navigate high volumes of people who need uniforms for students during back-to-school
Valet Attendant
Towne Park Valet
11.2024 - 02.2025
Greeting guests upon arrival, assisting with luggage and other items.
Making sure to interact with guests within 5 feet and make eye contact with guests within 10 feet
Ensured all company protocols were followed before, during, and after retrieving guests’ vehicles
Communicated daily with valet and hotel staff to maximize efficiency and provide the best service possible
Parked cars, navigated guests with questions, and monitored the drive for guests safety