Mario Vega Alvarez
Riverdale,GA
Summary
Knowledgeable insurance representative expertise successfully working for organizations. Courteous and cordial with a desire to take on challenges at a new company. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Sales Representative
Crystal Compton
Forest Park, GA
10.2023 - Current
- Interviewed prospective clients to obtain data about financial resources and needs.
- Managed a portfolio clients, providing personalized insurance solutions based on individual needs.
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Educated clients on the benefits of various insurance policies.
- Reached out to potential clients to schedule appointments.
- Prepared and delivered detailed policy proposals and quotes to potential clients.
Agent/Customer Service Representative
Atlanta Check Cashers
Atlanta, GA
03.2019 - 09.2023
- Utilized computer systems for tracking, information gathering and and or troubleshooting.
- Resolved customer complaints promptly and efficiently.
- Updated databases with new and modified customer data.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Associate
QuikTrip
College Park, GA
10.2022 - 12.2022
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Organized backroom areas to maintain a clean and organized work environment.
- Helped customers locate items within the store using the inventory system.
- Developed and maintained relationships with clients and vendors.
Shipping Associate/Line Assembler
Clayton Fixture
Ellenwood, GA
02.2021 - 05.2022
- Reviewed accuracy of invoices and bills of lading.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Identified order discrepancies and damaged items and notified supervisor.
- Read and interpreted schematics, blueprints and assembly instructions to produce components.
- Packed finished products and prepared for shipment.
- Inspected and tested final products to verify conformance to established tolerances.
Education
High School Diploma -
Riverdale High School
Riverdale06-2020
Skills
- Goal oriented
- Business growth
- Prospecting clients
- Reporting requirements
- Policy expertise
- Team collaboration
- Customer engagement
- Customer service
- Cash handling
- Relationship building
- Multitasking and organization
Affiliations
- I have traveled for professional soccer tryouts, I have played it my whole life. It is one of the reason it made me stronger as a person and to be more team orientated.
Accomplishments
- I have received many soccer awards, being All-Region to being offensive player of the year.
Certification
- Licensed to sell Home/Auto/Life/Health Insurance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Insurance Sales Representative
Crystal Compton
10.2023 - Current
Associate
QuikTrip
10.2022 - 12.2022
Shipping Associate/Line Assembler
Clayton Fixture
02.2021 - 05.2022
Agent/Customer Service Representative
Atlanta Check Cashers
03.2019 - 09.2023
High School Diploma -
Riverdale High School
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