Mario Velasquez
The Maybourne Beverly Hills
1
Language
14
years of professional experience
Team player and detail-oriented Security Officer with strengths in CCTV monitoring, incident reporting, and conflict de-escalation skills. Committed to ensuring safety and security for guests and staff while conducting thorough inspections to enhance hotel experience.
Work History
Security Officer
7 Years 2 Months- Patrol premises to ensure safety and security for guests and staff.
- Conduct regular inspections of property to identify any hazards and transients.
- Respond promptly to incidents for hotel guests, patrons, and colleagues
- Departmental trainings on protocols and emergency response procedures.
- Detailed incident reports for slip and falls, defrauding an innkeeper, etc.
- Collaborate with different departments to assess security needs around the hotel
Houseman
1 Year- Maintained cleanliness and organization of guest rooms and areas to enhance overall guest experience.
- Collaborated with housekeeping team to streamline workflows and improve service efficiency. Examples included stocking linen closet, replenishing guest amenities, and work orders.
- Trained new staff on procedures and safety protocols to ensure compliance.
Spa Male Attendant
11 Months- Maintained cleanliness and organization of Spa areas, enhancing guest experience.
- Assisted with daily operations, supporting team efficiency and communication.
- Facilitating timely replenishment of supplies and amenities.
Amusement Ride Operator
4 Years 9 Months- Operated multiple amusement rides, ensuring guest safety and compliance with operational protocols.
- Monitored ride performance, identifying and reporting mechanical issues to maintenance teams promptly.
- Creating memorable guest experience and delivering informative pre-ride spiels to guests.
Education
Degree in Education - Pre School & Early Childhood
High School Diploma
Skills
CCTV monitoring
Incident reporting
General security
Attention to detail
Conflict de-escalation
Emergency response
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
The Maybourne Beverly Hills
06.2019 - CurrentRead More
Houseman
The Maybourne Beverly Hills
06.2018 - 06.2019Read More
Spa Male Attendant
The Maybourne Beverly Hills
06.2017 - 05.2018Read More
Amusement Ride Operator
Universal Studios Hollywood
07.2012 - 04.2017Read More
California State University, San Bernardino
Degree in Education from Pre School & Early Childhood
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Woodrow Wilson High School
High School Diploma
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