MARIO J. MENENDEZ
Fort Mill,SC
Summary
Experienced Staffing Management Professional with more than 20 years of experience providing contract recruiting and staffing solutions programs to a diverse portfolio of customers representing various business verticals.
Overview
20
20
years of professional experience
Work History
Branch Manager
DSI Security
09.2020 - Current
- Manage security operations portfolio based on requirements set forth in client contracts in NC & VA
- Screen, recruit, hire, onboard new personnel in order to properly staff client site objectives
- Ensure the needs of clients are consistently met in a timely and efficient manner.
- Maintained friendly and professional customer interactions.
Operations Manager
Sunstates Security
01.2016 - 09.2020
- Train, develop and motivate supervisory staff to effectively oversee all day-to-day operations of security personnel portfolio
- Oversee the employee on- boarding process including new hire interviewing, selection of candidates, training and licensure and new hire paperwork
- Train subordinate supervisors on software systems, procedural guidelines, Company policies and enforcing consistency in policy practice
- Coordinate operational functions including payroll and billing, accounts receivable aging, staffing, scheduling and personnel issues
- Work with sales and marketing to identify and development new business opportunities.
Director of Security
Universal Protective Services
01.2014 - 01.2016
- Managed and staffed a security operation consisting of several real property locations with more than 125 employees
- Screened, interviewed, on-boarded and scheduled employees
- Responsible for supervising, motivating, coaching and training employees
- Oversaw payroll processing, invoice generation & scheduling for all locations.
On-Site Manager
Resource Employment Solutions
01.2014 - 12.2014
- Managed and motivated recruiting team to achieve staffing objectives for a cup manufacturing and distribution plant
- Led and developed team and non-exempt employees according to company policy objectives and ensure human resource procedures are followed
- Planned, forecasted and reported HR cost and business performances according to company requirements
- Provided orientation, training, coaching, development and motivation to employees
- Assisted Operations Manager in development branch, formulating budgets and policies.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Operations Manager
Walden Security
01.2012 - 12.2013
- Oversaw the staffing management and fiscal health of a large business portfolio
- Led a team of several Account Managers, Site Supervisors, Field Supervisors in staffing and safeguarding the real property, tangible and intellectual assets of several client locations
- Engaged clients to determine staffing needs
- Managed scheduling for all locations, processed payroll and billing statements.
Account Manager
Allied Barton Security Services
01.2010 - 04.2012
- Responsible for staffing and overseeing the day-to-day operations of a national contract security account
- Liaison with sit leads to ensure staffing needs and personnel performance standards are met
- Communicated staffing needs to and assist recruiters in identifying, interviewing and hiring quality candidates.
Client Area Manager
Allied Barton Security Services
04.2008 - 12.2009
- Managed and staffed a 5000 hour contract security account spread across the New York City metropolitan area
- Analyzed client’s staffing needs by hiring, training, scheduling, promoting and counseling contracted security personnel
- Coached and motivate employees to achieve professional growth through various training modules, learning and development
- Assisted District Manager in achieving companywide financial objectives.
Education
B.A - Organizational Behavior & Communications
New York University
A.A.S - Business Management
New York University
United States Marine Corps
Sergeant-Honorable DischargeSkills
- Bi-Lingual Spanish
- Extensive recruiting and staffing management experience
- Territory Management
- Quality Assurance
- Customer Relationship Management
Languages
Spanish
Native or Bilingual
Timeline
Branch Manager
DSI Security
09.2020 - Current
Operations Manager
Sunstates Security
01.2016 - 09.2020
Director of Security
Universal Protective Services
01.2014 - 01.2016
On-Site Manager
Resource Employment Solutions
01.2014 - 12.2014
Operations Manager
Walden Security
01.2012 - 12.2013
Account Manager
Allied Barton Security Services
01.2010 - 04.2012
Client Area Manager
Allied Barton Security Services
04.2008 - 12.2009
B.A - Organizational Behavior & Communications
New York University
A.A.S - Business Management
New York University
United States Marine Corps