Mario L. Padilla Bello
Campbell Hall,NY
Summary
Highly motivated and dedicated law enforcement professional with proven experience in community policing, maintaining order, and ensuring public safety within the demanding environment of the NYPD Transit Bureau. Adept at de-escalating tense situations, building rapport with diverse populations, and providing assistance to individuals and families in need. Possesses strong communication, problem-solving, and decision-making skills, combined with a deep commitment to upholding the highest standards of professionalism and integrity. Seeking a Police Officer position with [Local Police Department Name] where I can leverage my skills and experience to serve and protect the community.
Overview
14
14
years of professional experience
Work History
POLICE OFFICER
THE NEW YORK CITY POLICE DEPARTMENT
10.2018 - Current
- Served in the challenging and high-volume environment of the NYPD Transit Bureau, responsible for the safety and well-being of thousands of daily commuters across a vast network of subway lines
- Proactively engaged with community members, fostering positive interactions and addressing their concerns while patrolling assigned areas
- Successfully de-escalated tense situations and resolved conflicts, demonstrating sound judgment and effective communication skills
- Enforced laws and ordinances, ensuring the safety and security of the public
- Maintained meticulous records of all activities and demonstrated a strong commitment to upholding the highest standards of professionalism and integrity
- Collaborated effectively with fellow officers and other agencies to address community concerns and solve problems
AUTO DAMAGE ADJUSTER
PROGRESSIVE INC.
11.2016 - 10.2018
- Provided exceptional customer service to insured individuals, guiding them through the claims process and resolving their concerns effectively
- Negotiated settlements with claimants, demonstrating strong communication and problem-solving skills
AUTO DAMAGE ADJUSTER
GEICO INC.
08.2014 - 11.2016
- Assisted customers with writing damage estimates for their vehicles, providing clear and helpful guidance
- Issued payments for claims and total losses, ensuring accuracy and efficiency
- Resolved a multitude of issues that arose during the insurance claims process, demonstrating strong problem-solving skills
DELIVERY DRIVER
BALTHAZAR BAKERY
02.2014 - 08.2014
- Ensured timely and efficient deliveries to customers
SECURITY OFFICER
ALLIED BARTON
10.2013 - 02.2014
- Provided security and maintained order at assigned locations
- Observed and reported any suspicious activity
COMMERCIAL SALES REPRESENTATIVE
AUTOZONE
03.2011 - 10.2013
- Provided customer service and facilitated commercial sales
Education
BACHELOR OF SCIENCE - APPLIED MATHEMATICS
THE CITY COLLEGE OF NEW YORK
New York, NY05.2014
Skills
- Community Policing
- Crime Prevention
- De-escalation
- Conflict Resolution
- Report Writing
- Evidence Handling
- Excellent interpersonal and communication skills
- Bilingual (English/Spanish)
- Active listening
- Negotiation
- Analytical thinking
- Critical thinking
- Decision-making
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
POLICE OFFICER
THE NEW YORK CITY POLICE DEPARTMENT
10.2018 - Current
AUTO DAMAGE ADJUSTER
PROGRESSIVE INC.
11.2016 - 10.2018
AUTO DAMAGE ADJUSTER
GEICO INC.
08.2014 - 11.2016
DELIVERY DRIVER
BALTHAZAR BAKERY
02.2014 - 08.2014
SECURITY OFFICER
ALLIED BARTON
10.2013 - 02.2014
COMMERCIAL SALES REPRESENTATIVE
AUTOZONE
03.2011 - 10.2013
BACHELOR OF SCIENCE - APPLIED MATHEMATICS
THE CITY COLLEGE OF NEW YORK
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