Marion DeLage
Summary
Hardworking and passionate job seeker with a positive attitude eager to become a Direct Support Professional. Adaptive to specific client personal considerations and focused on supporting all aspects of recipient needs. Calming presence in light of often stressful situations and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Offer attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping etc. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors.
Overview
16
16
years of professional experience
Work History
Small Business Owner
Art Expressions
2016.04 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Inspired students and assisted in developing creativity and self-expression through various art forms and media.
- Managed art room supplies, equipment and resources to maintain consistent supply for projects.
- Assisted students in developing unique artistic skills and techniques.
- Teach classes on painting, techniques, crafts, etc.
Bartender
The Rink Sports Bar And Grill
2021.08 - 2023.06
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Business Insurance Client Executive
Marsh & McLennan Agency
2018.12 - 2020.02
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
- Researched and identified potential new markets.
Commercial Account Representative
Otis-Magie Insurance Agency
2014.05 - 2018.12
- Reviewed, shopped and processed renewals.
- Offered detailed information about products and binding coverage.
- Explained detailed policy concepts in easy-to-understand terms.
- Educated clients on insurance policies and procedures.
EMT-Basic and Fire Fighter
City Of Biwabik
2007.10 - 2016.04
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
Commercial Account Representative
Wells Fargo Insurance Services
2011.04 - 2014.05
- Provided advice, answered queries and escalated complaints to management.
- Received inbound phone calls and electronic quote submissions.
- Reviewed, shopped and processed renewals.
- Offered detailed information about products and binding coverage.
Human Services Technician
State Of Minnesota (MNSOCS)
2007.11 - 2009.03
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Described procedures, requirements and benefits to clients and interested parties.
- Directly supported clients in every aspect of their daily lives from personal care to work.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Acted as mandatory reporter of abuse.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Assessed barriers, strengths and needs of each client and worked quickly to remediate.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Collaborated with other professionals to plan and coordinate care for clients.
- Assisted clients in developing and setting realistic goals to promote positive change.
Education
Property And Casualty Insurance Producer License - Property And Casualty Insurance
Kaplan Financial Education
Plymouth, MN10.2011
EMT-B License & Fire Fighter 1&2 Certified - EMT/Fire Fighting
Mesabi Range Technical College
Eveleth, MN04.2008
Skills
- Physical Therapy Administration
- Clean Living Spaces
- Routine Adjustment
- Company Guidelines
- Health and Safety Requirements
- Nutrition
- Client Records Management
- Case Management
- Crisis Management
- Personalized Support
- Attentive to People
- Assisting with Daily Living
- Community Integration Support
- Meal Planning and Preparation
- Household Management
- Personal Care Support
Timeline
Bartender
The Rink Sports Bar And Grill
2021.08 - 2023.06
Business Insurance Client Executive
Marsh & McLennan Agency
2018.12 - 2020.02
Small Business Owner
Art Expressions
2016.04 - Current
Commercial Account Representative
Otis-Magie Insurance Agency
2014.05 - 2018.12
Commercial Account Representative
Wells Fargo Insurance Services
2011.04 - 2014.05
Human Services Technician
State Of Minnesota (MNSOCS)
2007.11 - 2009.03
EMT-Basic and Fire Fighter
City Of Biwabik
2007.10 - 2016.04
Property And Casualty Insurance Producer License - Property And Casualty Insurance
Kaplan Financial Education
EMT-B License & Fire Fighter 1&2 Certified - EMT/Fire Fighting
Mesabi Range Technical College
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