Marion Germain
Naples,Fl
Summary
Certified and entry-level Emergency Medical Technician with a strong educational background. Adept at quickly learning and applying processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making skills. Highly skilled in calmly and swiftly assessing medical situations. Brings a level-headed approach to providing emergency services.
Overview
8
8
years of professional experience
Work History
Emergency Medical Technician
Physicians Regional Medical Center
06.2024 - Current
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Assisted with lifting and moving patients.
Emergency Room Unit Coordinator
Physicians Regional Medical Center
12.2020 - 05.2024
- Facilitated communication between healthcare providers, patients, and their families, ensuring accurate information exchange.
- Maintained complete and accurate medical records for patients.
- Collaborated with interdisciplinary teams for seamless care coordination throughout the hospital network.
- Trained new staff members on unit protocols, policies, and electronic health record systems for smooth onboarding processes.
Customer Service Staff
Publix
08.2016 - 12.2021
- Managed high call volume while maintaining a professional demeanor, ensuring timely assistance for all customers.
- Trained new hires on company procedures and best practices for handling customer inquiries efficiently and effectively.
- Developed rapport with customers through friendly communication, building trust in the brand and promoting loyalty.
- Responded to customer requests for products, services, and company information.
Education
Braxton College
12.2022
Associate of Science - Science
Keiser University
Fort Myers, FL05.2019
High School Diploma -
Golden Gate High School
Naples, FL05.2017
Skills
- Basic Life Support
- Emergency Management
- Advanced Life Support
- Certified in CPR/AED
- Emergency Medical Technician (EMT)
Timeline
Emergency Medical Technician
Physicians Regional Medical Center
06.2024 - Current
Emergency Room Unit Coordinator
Physicians Regional Medical Center
12.2020 - 05.2024
Customer Service Staff
Publix
08.2016 - 12.2021
Braxton College
Associate of Science - Science
Keiser University
High School Diploma -
Golden Gate High School
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