Marion Graber
Odessa,FL
Summary
To seek a full-time position that offers professional challenges, while utilizing interpersonal skills.
I am a dedicated team member with ten years of experience and high attention to detail with strong organizational skills. Excellent interpersonal and communication skills with the ability to work with high-need clients. Manages multiple projects simultaneously with a high degree of accuracy. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Effectively collaborates with colleagues and builds strong relationships.
Overview
12
12
years of professional experience
Work History
Case Manager
Youth & Family Advocates
New Port Richey, FL
06.2024 - 05.2025
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients’ situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions.
- Scheduled family visits, appointments and assisted in transportation.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Advocated for client rights when interacting with external agencies or institutions, always ensuring fair treatment.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Facilitated communication between clients and external service providers.
Talent Manager
Robert Half
Tampa, FL
03.2022 - 07.2022
- Delivered outstanding customer service to both clients and candidates.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in a fast-paced environment.
- Marketed the company’s services via telephone, video and by conducting in-person meetings with hiring managers.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Leveraged social media platforms and online job boards to advertise open positions and engage potential candidates.
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal management interviews.
- Provided ongoing communication and career guidance to candidates.
Administrative Assistant
Phelps Dunbar LLP
Tampa, FL
02.2020 - 03.2022
- Coordinated depositions of parties requested by attorneys.
- Filed within Federal and State civil litigation.
- Maintained attorney calendars with case deadlines.
- Processed invoices and expenses used to facilitate on-time payment.
- Opened files, closed files, and assisted with conflicts checks.
- Uploaded invoices to the document management system and delivered them to clients.
- Scanned documents/invoices, created document profiles, and filed appropriately on FileSite.
- Maintained spreadsheet to track status of cases for attorneys.
- Assisted in the effective management of the Firm's client and administrative files.
- Provided excellent service to attorneys, management, staff, and other professionals.
- Interacted with various government and court officials as well as with clients.
- Managed calendars, scheduled meetings, and appointments and coordinated travel arrangements to optimize time.
- Managed correspondence and communication between clients and attorneys efficiently.
- Coordinated scheduling for meetings, depositions, and court appearances seamlessly.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Handled incoming calls and directed callers to appropriate department or employee.
Admissions Counselor
University of Findlay
Findlay, OH
07.2017 - 10.2019
- Acted as primary contact for prospective applicants, ensuring a welcoming experience.
- Conducted information sessions on academic programs and campus life.
- Advised current students on academic progress towards degree completion.
- Organized events such as open houses, information sessions, and other outreach activities.
- Developed relationships with local high schools and community organizations to promote college access programs.
- Managed communications with students throughout admissions process phases.
- Oversaw ten daily on-campus visitors, demonstrating professionalism and strong customer service.
- Facilitated financial aid and university process briefings for students and parents.
- Provided individualized counseling for first-time freshmen in Animal Science and Western Equestrian programs.
- Reviewed admissions applications while evaluating credentials and suitability of candidates.
- Coordinated large-scale visit days by planning student panels and managing tour guides.
- Maintained accurate student database and electronic records for all contacts.
- Provided guidance and support to prospective students on the admissions process.
- Collaborated with academic departments to understand program details and updates.
Sales Associate
American Eagle Outfitters
Findlay, OH
06.2016 - 06.2017
- Organized inventory and items to maintain store visual appeal, engage customers and promote specific merchandise.
- Educated customers on promotions to enhance sales.
- Analyzed and processed product returns and assisted customers with finding alternative merchandise to meet needs.
- Answered customer questions regarding their purchases.
Animal Care Attendant
Working K9 Services
Guilford, VT
03.2013 - 08.2016
- Provided top-notch customer service to clients.
- Followed all pet care instructions, including dietary needs and medication regimens.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media.
- Maintained animal health and wellness by providing quality care.
Education
Master of Business Administration -
University of Findlay
Findlay, OHBachelor of Science - Business Management
University of Findlay
Findlay, OHSkills
- Microsoft Office Suite
- Recruitment and staffing
- Feith and Mongoose
- Radius campus management
- Communication skills
- Data entry and management
- Billing and invoicing
- Filing and archiving
- Scheduling and calendaring
- Social media management
- FileSite expertise
- Customer engagement strategies
- Planning and coordination
- Administrative support functions
- Salesforce proficiency
- Organizational skills
- Marketing strategies
- Team collaboration
- Conflict resolution techniques
- Public speaking abilities
- Data analytics expertise
- Case management practices
- Crisis intervention skills
- Advocacy initiatives
- Documentation processes
- Collaborative teamwork
- Time management techniques
- Data analysis and entry
- Home visits and inspections coordination
- Multitasking and organization skills
- Records management practices
References
References available upon request.
Timeline
Case Manager
Youth & Family Advocates
06.2024 - 05.2025
Talent Manager
Robert Half
03.2022 - 07.2022
Administrative Assistant
Phelps Dunbar LLP
02.2020 - 03.2022
Admissions Counselor
University of Findlay
07.2017 - 10.2019
Sales Associate
American Eagle Outfitters
06.2016 - 06.2017
Animal Care Attendant
Working K9 Services
03.2013 - 08.2016
Master of Business Administration -
University of Findlay
Bachelor of Science - Business Management
University of Findlay
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