Resourceful and versatile worker with a Bachelor of Arts in Sociology and a minor in Psychology. I have solid interpersonal and intercultural skills, having worked in diverse child protection and development settings. Highly organized with firm knowledge of information management systems and digital tools.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist
Region 14 DFCS
05.2023 - 07.2025
Serve as the subject matter experts for Child Welfare.
Review and evaluate social services records for safety, permanency and well-being of children and families. This includes a review of 100% of all Foster Care and Family Preservation cases, and a targeted review of investigation cases.
Participate and/or facilitate in various staffing's to include, Permanency Discharge Staffing, CFSR reviews and Investigation Pre-Removal Staffing. Formulate detailed reports, which identify best practice, trends, and procedural concerns. As well as provide statistical data and present the results of the QA review findings to County leadership.
Develop and conduct training. Serve as an internal support and provide technical assistance to case workers, supervisors and administrators as requested or needed by County leadership
Social Services Specialist 1
Division of Children and Family Services, Georgia
10.2019 - 02.2023
Identifying and addressing the physical, educational, and mental/behavioral health needs of children, parents, and foster parents.
Implementing Solution Based Casework (SBC), initiating timely, face-to-face responses to reports of alleged child maltreatment and conducting assessments to identify and address safety concerns.
Development and implementation safety plans, conducting diligent search efforts to locate the child/family when unable to make contact.
Establishment of partnership with child(ren) and parents in the development and utilization of the Family Functioning Agreement, Action Plan, and Family Plan to achieve desired individual and family-level outcomes.
Coordinating with community partners to create systems of support for children and families, ensuring frequent and quality of visits with children and families are adequate to ensure safety, permanency, and well-being.
Facilitating a positive and nurturing relationship between the child(ren) in care and their biological parents/caretakers by encouraging and facilitating activities and interactions beyond visitation.
Documentation of case management of activities and events (video and photos), dissemination and archiving of content within time frames established by policy.
Education
Bachelor of Arts - Sociology, Psychology
Georgia State University
Atlanta, GA
Skills
Software: MS Office suite/Gravit/Canva/Asana/Photo mechanic/Photoshop/Lightroom
Content and knowledge management systems: wordpress/Joomla/SharePoint
Detail-oriented
Analytical thinking
Problem-solving skills
Decision-making
Quality assurance
Certification
Introduction to Early Childhood Development
USAID KAHEALTH Certified Courses
Georgia Assessment of the Certification of Educators (GACE)
Summer Custodian/Maintenance Crew Worker at Region 14 Schools - Woodbury Middle SchoolSummer Custodian/Maintenance Crew Worker at Region 14 Schools - Woodbury Middle School