Summary
Overview
Work History
Education
Skills
Substance abuse knowledge
Additional Information
Timeline
Generic

Marion Haberman

Allegan,MI

Summary

Proven track record in enhancing operational efficiency and product quality at Peoplelink Staffing Solutions, demonstrating expertise in equipment operation and quality inspections. Skilled in safety management and cross-training, I excel in fostering professional relationships and driving continuous improvement, with a keen eye for defect monitoring and equipment troubleshooting.

Overview

17
17
years of professional experience

Work History

Production Worker

Peoplelink Staffing Solutions
07.2024 - Current
  • Carefully packaged finished products and prepared for shipment.
  • Operated two machines proficiently and in compliance to safety standards.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Cultivated professional working relationships with peers and supervisors.
  • Implemented policies and standard operating procedures for continuous improvement.

Liquid Packaging

Perrigo
06.2024 - 07.2024
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Followed packing processes to increase speed and accuracy.
  • Operated and maintained packaging equipment with focus on safety and productivity.
  • Labeled packages with appropriate shipping information for accurate deliveries.
  • Recorded product, packaging and order information on specified forms.

Factory Production Worker

Adient
03.2023 - 06.2024
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Coordinated project planning and execution with team members and team leads.
  • Established criteria for each milestone within product roadmap as means to measure developmental progress.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Carefully packaged finished products and prepared for shipment.
  • Operate 7 machines proficiently and in compliance to safety standards.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Coached fellow workers to operate machines properly and comply with safety procedures.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Utilized hand tools and power tools to assemble products, practicing safety measures.
  • Inspected materials before assembly to verify compliance of quality control standards.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Supervised ongoing daily production phases.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Cultivated professional working relationships with peers and supervisors.
  • Managed staff hiring, training and supervision.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Troubleshot equipment to reduce service calls and downtime.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Made sure that products were produced on time and are of good quality.
  • Collaborated with other departments to optimize production workflows.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Inspected products and machines to maintain quality and efficiency.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.

Factory Production Worker

Forge
10.2022 - 03.2023
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Coordinated project planning and execution with team members and team leads.
  • Established criteria for each milestone within product roadmap as means to measure developmental progress.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Carefully packaged finished products and prepared for shipment.
  • Operate 7 machines proficiently and in compliance to safety standards.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Coached fellow workers to operate machines properly and comply with safety procedures.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Utilized hand tools and power tools to assemble products, practicing safety measures.
  • Inspected materials before assembly to verify compliance of quality control standards.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Supervised ongoing daily production phases.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Cultivated professional working relationships with peers and supervisors.
  • Managed staff hiring, training and supervision.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Troubleshot equipment to reduce service calls and downtime.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Made sure that products were produced on time and are of good quality.
  • Collaborated with other departments to optimize production workflows.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Inspected products and machines to maintain quality and efficiency.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.

Customer Service Representative

Merle Boes
08.2018 - 07.2019
  • Responded to customer requests for products, services, and company information.
  • Implemented and developed customer service training processes.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Investigated and resolved accounting, service and delivery concerns.
  • Cross-trained and provided backup support for organizational leadership.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Cross-trained and backed up other customer service managers.
  • Responded proactively and positively to rapid change.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Managed timely and effective replacement of damaged or missing products.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Trained staff on operating procedures and company services.
  • Delivered prompt service to prioritize customer needs.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Trained new personnel regarding company operations, policies and services.
  • Sought ways to improve processes and services provided.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.

Production Worker/Quality Control Inspector

Ess Tec
09.2009 - 06.2010
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Maintained organized work area by cleaning and removing hazards.
  • Inspected products and machines to maintain quality and efficiency.
  • Collaborated with other departments to optimize production workflows.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Communicated with production team members about quality issues.
  • Completed precise measurements using special tools.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Collaborated with production staff to establish and meet quality standards
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Recorded inspection and test results on data sheets.
  • Provided technical support to production personnel.
  • Weighed products prior to shipment to confirm accuracy.
  • Updated quality control records and reports.
  • Followed standard operating procedures for inspections and tests.
  • Sampled products to verify compliance with standards
  • Utilized quality control software to track and analyze product data.
  • Provided feedback to production team regarding product quality.
  • Monitored product quality at all stages of production process.
  • Examined products for imperfections and defects.

Certified Nursing Assistant

Railside Assisted Living Center
03.2007 - 06.2008
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Transported patients between rooms and appointments or testing locations.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Documented patient information and care activities in electronic health record.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Supported needs residents under long-term care.
  • Delivered high-quality care to dementia, and with racial disparities patients in hospital facility.

Education

High School Diploma -

Allegan High School
Allegan, MI
05.2023

Dental Assistant - Dental Assisting

Grand Rapids Dental Assisting School
Rockford, MI
05.2012

No Degree - Social Work, And Criminal Justice

Grand Rapids Community College
Grand Rapids, MI

Certified Nursing Assistant - CENA

Allegan Vo-Tech
Allegan
06.2004

Skills

  • Knowledge of coping skills, and other helpful treatments used pertaining to mental health, addiction
  • First hand knowledge, of substance abuse
  • Experience in a hospital setting
  • Safety Management
  • Experience in caring for others in a hospital setting
  • Cross-training abilities, with a wide range of employees
  • Documentation expertise
  • Years of customer service, and working with a wide range of people in stressful situations

Substance abuse knowledge

I myself have had a history of substance abuse, I am a recovering alcoholic, and have been in treatment myself, and have first hand experience in going through the recovery process. Last September I went down to Georgia, and entered a facility for mental health, and substance abuse due to my drinking, mental health issues. While in Georgia, I attended programs throughout the day, and night. I also have helped facilitate groups with other patients, also other patients would tell me that I would help them a lot when I would precipitate in class, and group discussions when I would speak about my own experiences in order to get help myself, or ask for understanding in classes.  


Also, my younger sister is an addict so I have knowledge with outburst, physical assault, and the effects of what active addiction does to a person, and the effects the family goes through while dealing with a family member in active addiction. While she has been in active addiction my family, and myself, have had to deal with cps, the foster care process for my niece, the courts and hearings.


My father is also 13 years sober come Nonmember of this year. Growing up as a young child into adulthood I have witnessed a lot when it comes to addiction.


I have had a long history of what people go through during active addiction, and recovery process.


I do attend AA meetings when my schedule allows, and when I need to reach out myself in times of need.


Back in 2022 I also attended treatment at Bear River, in Gaylord MI. So I know first hand what to expect in a substance abuse facility. I was sober on, and off for 9 months that year.


So I have wide range of knowledge when it comes substance abuse in many different forms, and the struggle of fighting this addiction.


I am not applying for this position for the pay check. I want to be able to assist, and help, and expand my knowledge, and assistant that I have learned to others who are fighting their own struggle, and demons this disease causes, on a person. Through this my hopes are to be a great candidate for this position, and strive to be the support these patients need to get help through their treatment.

Additional Information

I would like to add that I am hard worker, and passionate about this felid of work. I understand that ever patient walking in is dealing with their own battles, and each one is unique in their own recovery. I understand that their will be patients that are there, who don't want to be, and things will, or could escalate at times.


At the end of day, I want to feel proud about my job, and be a positive helping hand that these patients need!!

Timeline

Production Worker

Peoplelink Staffing Solutions
07.2024 - Current

Liquid Packaging

Perrigo
06.2024 - 07.2024

Factory Production Worker

Adient
03.2023 - 06.2024

Factory Production Worker

Forge
10.2022 - 03.2023

Customer Service Representative

Merle Boes
08.2018 - 07.2019

Production Worker/Quality Control Inspector

Ess Tec
09.2009 - 06.2010

Certified Nursing Assistant

Railside Assisted Living Center
03.2007 - 06.2008

High School Diploma -

Allegan High School

Dental Assistant - Dental Assisting

Grand Rapids Dental Assisting School

No Degree - Social Work, And Criminal Justice

Grand Rapids Community College

Certified Nursing Assistant - CENA

Allegan Vo-Tech
Marion Haberman