Hi, I’m
Marion Heffron
Baltimore,United States
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
5
years of professional experience
Work History
Oasis Marinas
Food and Beverage Operations Manager
06.2023 - Current
Job overview
- Trained, supervised and motivated 100 employees to enhance customer service and encourage repeat business.
- Created detailed reports on weekly, monthly and annual expenses and revenues, using Excel and Powerpoint.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
White Oak Hospitality
Event Coordinator
10.2022 - 05.2023
Job overview
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Hired, trained and supervised volunteers and support staff required for events.
- Developed post-event reports to determine effectiveness of each event.
- Designed and implemented efforts to publicize events and promote sponsorships.
Schneider Logistics
Sales Executive
01.2020 - 04.2022
Job overview
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
Delaware North
Club Level Supervisor
05.2019 - 01.2020
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Education
West Virginia UniversityMorgantown, WV
Bachelor of Arts from Marketing
12.2019
Skills
- Human Relations
- Personnel File Management
- Employee Timesheet Processing
- Time Management
- Business Growth
- Vendor Negotiations
- Staff Development
- Program Development
Timeline
Food and Beverage Operations Manager
Oasis Marinas
06.2023 - Current
Event Coordinator
White Oak Hospitality
10.2022 - 05.2023
Sales Executive
Schneider Logistics
01.2020 - 04.2022
Club Level Supervisor
Delaware North
05.2019 - 01.2020
West Virginia University
Bachelor of Arts from Marketing
Similar Profiles
Mary RinaldoMary Rinaldo
Senior Vice President of Operations at Oasis MarinasSenior Vice President of Operations at Oasis Marinas
Dylan PejeauDylan Pejeau
Marina Dock Hand at Oasis MarinasMarina Dock Hand at Oasis Marinas
Jake CraneJake Crane
Vice President of Food and Beverage at Oasis MarinasVice President of Food and Beverage at Oasis Marinas