Marion Horan

• Led weekly group fitness classes for diverse capability individuals with consistent participation and positive feedback..
• Developed creative and fun fitness classes to keep participants engaged and motivated.
• Encouraged and motivated participants to persevere through challenges to achieve goals and feel strong in their bodies.
• Organized fitness equipment storage facilities for ease and efficiency of use.
• Actively pursued ongoing education in my field to bring innovated and effective workouts to my participants.

• Maintains a safe and well-organized environment to promotes optimal mental and emotional wellbeing while also providing high-quality nutritious meals to support physical growth and development.
• Developed and delegating responsibilities based on individuals capacities to encourage teamwork and self resiliency.
• Improved household spending budget to increase financial stability and includes long-term planning and fun allocation.

Created, developed and implemented Outdoor Explorer program aimed to provide fun and education experiences for elementary children while fostering a love for nature.

• Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss expectations and instructional strategies.
• Fostered student exploration and curiosity with engaging hands-on activities.

• Met and exceeded goals for high-volume personal sales through clientele development and customer service to delivering a luxury shopping experience.
• Stayed current on industry-related topics, providing value to customers and positively impacting social growth and engagement.
• Developed and lead community challenges geared towards educating, empowering and supporting whole body wellness.
• Communicated product information with confidence and educated consumers about company values.

• Managed large volume of medical claims on daily basis determining paid/deniable claims based upon established claims processing criteria and medical necessity.
• Researched and identified discrepancies of complex medical claims submitted and resolved them with timely processing.
• Performed investigative interviews on claimants to collect accurate reporting data for the purposes of determining the validity of claims submitted.
• Provided supreme customer services to claimants and policyholders to ensure customer retention.
• Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Used cash registers and credit card machines to cash out customers.

Responsible for product review and implementation into system Shopping Cart enabling customers to purchase products on-line.

Edit product graphics using Adobe Photoshop Editor.

Respond to clientele concerning quality of products, request for additional information and general problem solving.

• Accountable for reviewing new/used car invoices into company's database for accuracy and additions.
• Responsible for accounts receivable from parts and service departments.
• Assisted accountants in daily tasks including work with accounts payable, accounts receivable, general ledger and financial statements.

• Achieved top sales in district for numerous weeks in a Face-to-Face sales medium to NY Business owners and corporations.
• Developed and led motivational group training meetings to teach customer service skills and selling tactics.
• Trained new hires on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.