Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marion Lewis

Arvada,CO

Summary

Driven and goal-oriented professional with extensive experience in sales and customer service, notably with Phoenix Group/Eldorado/Kutler Tax. Excelled in making impactful outbound calls and managing CRM systems, showcasing resilience under pressure and organizational skills. Fluent in English and German, adept at fostering client relationships and driving results through effective problem-solving and communication.

Overview

20
20
years of professional experience

Work History

Tax Resolution Opener

Phoenix Group/Eldorado/Kutler Tax
05.2019 - Current
  • Making an average of 400 outbound calls per day. Making contact with business decision makers and individuals who have received a Tax lien for back taxes by the IRS or State. Explaining the value of having a Tax Resolution company dealing with the IRS and State on their behalves.
  • Once interested transferring client to sales person for further information.
  • Making detailed notes and scheduling follow up calls.

Marketing Sales Representative

CSG Denver
09.2018 - 05.2019
  • Making an average of 200 outbound calls per day to contractors. Helping contractors understand the value
  • Of purchasing online leads to have better opportunities giving bits to home owners needing services done.
  • Quoting and selling marketing packages to fit contractors needs.

Account Sales Representative

Aging In The Home Remodelers
03.2015 - 08.2018
  • Taking inbound calls as well as making outbound and follow up calls. Informing clients and their families on companies safety products such as walk in tubs, stair climbers and home elevators.
  • Setting in home appointments for sales people.
  • Scheduling sales appointments.
  • inputting pertinent data in CRM system.

Account Executive

Seminole Energy
08.2013 - 02.2015
  • Making outbound calls to small to mid size businesses to set appointments to meet face to face with decision makers and explaining the value to purchase natural gas at whole sale prices compared at retail prices from local natural gas companies.
  • putting together quotes and sales contract from start to finish.

Sales/Customer Service Representative

Phillips Lifeline
10.2006 - 01.2012

Taking inbound calls from potential clients. Explaining and selling the service of personal safety buttons to keep clients safer and independently longer in their homes while being able to call for help at any time.

inputting all data in CRM and sales force.

Tier One Analyst

Peoplesoft
08.2004 - 01.2006
  • Taking inbound calls from international as well as domestic clients.
  • inputting software issues in to CRM. Helping with minor tech issues and routing to Tier two specialists if issues could not be resolved.

Education

Associate of Arts - Esthetician

Heritage College
Denver, CO

High School Diploma -

Realschule
Germany
05-1982

Skills

  • Goal-oriented mindset
  • Data entry proficiency
  • Resilience under pressure
  • Problem solving
  • Sales force CRM
  • MoJo CRM
  • Typing
  • Fluent in English and German
  • Organizational skills
  • listening skills

Languages

English
Full Professional
German
Native or Bilingual

Timeline

Tax Resolution Opener

Phoenix Group/Eldorado/Kutler Tax
05.2019 - Current

Marketing Sales Representative

CSG Denver
09.2018 - 05.2019

Account Sales Representative

Aging In The Home Remodelers
03.2015 - 08.2018

Account Executive

Seminole Energy
08.2013 - 02.2015

Sales/Customer Service Representative

Phillips Lifeline
10.2006 - 01.2012

Tier One Analyst

Peoplesoft
08.2004 - 01.2006

Associate of Arts - Esthetician

Heritage College

High School Diploma -

Realschule
Marion Lewis