Marion Linderos
Houston,TX
Summary
Dedicated Secretary/Bookkeeper with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Communication is a big factor. I am a fluent bilingual.
Overview
13
13
years of professional experience
Work History
Clerk II Multilingual Services
Aldine ISD
06.2024 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
- Creating Travel On Frontline.
- Creating Contracts on Fast.
- Function pay
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Monitored and tracked budgets and expenses.
- Purchased and maintained office supplies.
Secretary/Bookkeeper
Gray Elementary School
05.2023 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data
- Answered multi-line phone system and enthusiastically greeted callers
- Maintained daily report documents, memos and invoices
- Scheduled appointments and conducted follow-up calls to clients
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Provided clerical support to company employees by copying, faxing, and filing documents
- Booked airfare, hotel, and ground transportation to coordinate office travel
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Assisted coworkers and staff members with special tasks on daily basis.
FACE Paraprofessional
01.2023 - 05.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members
- Enhanced student support by delivering one-on-one and small group assistance in various subjects
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
SLC Paraprofessional
09.2019 - 01.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
Customer Servcice
IKEA
11.2011 - 06.2019
- Increased team productivity with effective communication and collaboration strategies
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients
- Maintained a clean and organized workspace, promoting a welcoming environment for customers
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Processed customer orders and accurately handled payment transactions
- Met customer service goals and exceeded customer expectations
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Sales Assocites
IKEA
05.2014 - 11.2015
- Assisted in the development of staff training materials focused on reptile care, leading to improved employee knowledge and confidence
- Worked closely with breeders to source healthy animals for sale, expanding the variety of species available at the store
- Organized educational workshops for customers interested in learning about proper care for their pet reptiles
- Developed a loyal customer base through consistent high-quality service and expert advice, generating repeat business
- Improved store sales by effectively recommending suitable products to meet customers' specific needs.
Child Care Provider
09.2011 - 11.2015
- Ensured a safe and nurturing environment for children by closely monitoring play areas, toys, and equipment
- Managed daily routines including meals, naptime, and outdoor play sessions to maintain consistency for the children
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Established trusting relationships with families, maintaining open communication about their child's progress.
Education
High School Diploma -
Aldine High School
Houston, TX06.2011
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Confidentiality understanding
- Complex Problem-Solving
Languages
Spanish
Full Professional
Timeline
Clerk II Multilingual Services
Aldine ISD
06.2024 - Current
Secretary/Bookkeeper
Gray Elementary School
05.2023 - Current
FACE Paraprofessional
01.2023 - 05.2023
SLC Paraprofessional
09.2019 - 01.2023
Sales Assocites
IKEA
05.2014 - 11.2015
Customer Servcice
IKEA
11.2011 - 06.2019
Child Care Provider
09.2011 - 11.2015
High School Diploma -
Aldine High School
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