Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Marion McGuire Chase

Lunenburg,Massachusetts

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills, big picture focus with vision to succeed. Problem solver, networker and consensus builder. Enthusiastic and motivated individual passionate about customer service. Fast learner and team player who enjoys constant work and continuous tasks.

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Behavior Frontiers, LLC.
Chelmsford, MA
12.2023 - Current
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Managed office supplies inventory and placed orders when necessary.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Created learning materials for clients in the center.
  • Organization of office supplies and client materials.
  • Created effective systems for managing day to day activities.
  • Provided assistance to Behavior technicians and Supervisors.

School Photograpther

O'Connor Studios
Tewksbury, MA
08.2023 - 12.2023
  • Photograph students and staff of all ages in schools in the New England area
  • Carry equipment and drive to schools up to two hours away for early morning report times
  • Coordinate students and cameras to have the job run smoothly.
  • Set up and take down photography equipment at schools.
  • Ensured all equipment was properly maintained and stored securely after each use.
  • Implemented safety protocols while photographing activities involving children.
  • Provided support to teachers and staff members in regards to photography matters.

Team Lead

The Body Shop
Burlington, MA
01.2023 - 06.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Informed customers about special promotions and provided detailed information for various products
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.

Sales Lead

Journeys Shoe Store
Leominster, MA
10.2021 - 11.2022
  • Used POS system to process sales, returns, online orders and gift card activations
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.

Sales Associate

Bed Bath And Beyond
Leominster, MA
08.2020 - 10.2021
  • Provided positive first impressions to welcome existing, new and potential customers
  • Solved customer challenges by offering relevant products and services
  • Increased sales by offering advice on purchases and promoting additional products
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Processed product returns and assisted customers with other selections.

Education

Highschool Diploma -

Lunenburg High School
06.2022

Bachelors in Business Administration -

University of Massachusetts Lowell

Skills

  • Customer Relationship
  • Gmail
  • Quality Assurance
  • Sales Expertise
  • Team Management
  • Goal Setting
  • POS Sales Goals
  • Upselling
  • Google Suite
  • Customer Service
  • Product Knowledge
  • Merchandising
  • Organization
  • Communication
  • Office Administration
  • Document Control
  • Spreadsheet Management
  • Mail handling
  • Data Entry
  • Documentation and Recordkeeping
  • Mail distribution
  • Staff Management
  • Office Equipment Maintenance
  • Critical Thinking
  • Strong Problem Solver
  • Microsoft
  • Internal Communications
  • PC proficient
  • File Organization
  • Cash deposit preparation

References

  • Gisbel Ventura, Store Manager, The Body Shop, 978-880-5408
  • Emily Reily, Assistant Manager, The Body Shop, 978-979-1725
  • Angela Thomas, Store Manager, Journeys, 724-698-9684

Timeline

Administrative Assistant

Behavior Frontiers, LLC.
12.2023 - Current

School Photograpther

O'Connor Studios
08.2023 - 12.2023

Team Lead

The Body Shop
01.2023 - 06.2023

Sales Lead

Journeys Shoe Store
10.2021 - 11.2022

Sales Associate

Bed Bath And Beyond
08.2020 - 10.2021

Highschool Diploma -

Lunenburg High School

Bachelors in Business Administration -

University of Massachusetts Lowell

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Marion McGuire Chase