Summary
Overview
Work History
Education
Skills
References
Personal Information
Accomplishments
References
Timeline
Generic

Marion Pearson

Walla Walla,WA

Summary

Versatile and results-driven professional with a proven track record at Walmart, adept in customer service and quality control. Excelled in enhancing customer satisfaction and streamlining operations, showcasing exceptional organizational skills and a commitment to health and safety standards. Renowned for leadership in supervising teams and optimizing e-commerce strategies, ensuring excellence in every task. Experienced Backroom Lead bringing strong background in warehouse management and logistics. Proficient at keeping backrooms organized, managing inventory levels, and ensuring product availability. Demonstrated strengths include leadership, strategic planning, and problem-solving abilities. Noteworthy impact on streamlining processes to improve operational efficiency in previous roles. Seasoned Material Handling Team Leader with strong background in warehouse management, inventory control and process improvement. Bring solid leadership skills including training team members, coordinating workflows and enforcing safety regulations. Significant impact made in prior roles by reducing operational inefficiencies and ensuring timely completion of tasks. Proven ability to manage multiple projects while maintaining high standards of quality control.

Overview

17
17
years of professional experience

Work History

Digital Shopper

Walmart
Walla Walla, USA
09.2020 - 04.2022
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Submitted reports to and reviewed reports with supervisor.
  • Suggested comparable products to replace out-of-stock items.
  • Completed pickup and shopping orders for customers within local area.
  • Assisted teammates with daily tasks during peak periods.
  • Participated in care coordination conferences and staff meetings to improve skills set.
  • Scanned items when pulling from shelves to update system stock information.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Asked store associates for help locating missing products.
  • Greeted customers and answered product or service questions.
  • Managed relationships with third-party vendors to ensure timely delivery of products.

Housekeeper

Affinity of Walla Walla
Walla Walla, USA
08.2019 - 02.2020
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Inspected furniture for damage or stains in between guest stays.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Emptied trash receptacles throughout the property.
  • Swept and damp-mopped private stairways and hallways.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Maintained and organized cleaning supplies stock.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.

Janitor/Furniture Builder

Ryder Last Mile
Auburn, USA
07.2015 - 06.2019
  • Set up and removed furniture, equipment and supplies required for meetings and special events.
  • Move furniture, equipment, boxes or other items as requested by supervisors or clients.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Managed sanitation processes to maintain high cleanliness standards.
  • Oversaw sanitation activities, promoting a hygienic workplace.

Machine Operator Supervisor

Custom Bilt Metals
Kent, USA
05.2005 - 06.2015
  • Supported strong quality control of machined parts by implementing changes to keep work within specifications
  • Adapted quickly to changing work orders and production requirements, producing high-quality work
  • Cross trained with advanced knowledge of each machine and station, supporting team members while on break
  • Kept error rates low with organized operations, follow processes, and detect machine malfunctions
  • Maintained clean and organized workstations allowing for smooth team transitions
  • Avoided safety risks by following health and standards and wearing correct gear for each task
  • Trained and mentored new workers in safety requirements and production procedures
  • Boosted efficiency by keeping work areas clean, tidy, and free of debris

Education

Undergrad - Agribusiness

Walla Walla Community College
Walla Walla, WA
01.2025

Skills

  • Customer Service
  • Health and Safety Standards
  • Quality Standards
  • Time Management
  • Attention to Detail
  • Effective Communication
  • Microsoft Office basics
  • Zoom
  • Teams
  • Google Meet
  • Google Docs
  • Manufacturing
  • Commercial cleaning
  • Custodial experience
  • Sanitation
  • Residential cleaning
  • Hotel experience
  • Hospitality
  • Supervising experience
  • Cleaning
  • Quality Control
  • Packaging
  • Assembly
  • Machining
  • Organizational Skills
  • Forklift
  • Warehouse Experience
  • Order fulfillment
  • Online merchandising
  • E-commerce strategy
  • Customer service
  • Order proofing
  • Customer relations
  • Online ordering
  • Decision-making
  • Online order processing

References

  • Terri Galloway, 509-200-1136
  • Priscilla Hall, 509-537-9765
  • T.K. Nyguen, 206-822-1568

Personal Information

Willing To Relocate: Anywhere

Accomplishments

  • i have been on safety commitee for 5 years also was awarded certificate for outstanding attendance

References

References available upon request.

Timeline

Digital Shopper

Walmart
09.2020 - 04.2022

Housekeeper

Affinity of Walla Walla
08.2019 - 02.2020

Janitor/Furniture Builder

Ryder Last Mile
07.2015 - 06.2019

Machine Operator Supervisor

Custom Bilt Metals
05.2005 - 06.2015

Undergrad - Agribusiness

Walla Walla Community College

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Marion Pearson