Salesforce
Mario Vincente' Santinello
Business Development
Orlando,FL
Summary
Business development professional prepared for high-impact roles. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Seasoned communicator and adept at fostering client relationships. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
8
8
Certificates
Work History
Lead Development Representative
Intuit
01.2024 - 11.2024
- Established strong rapport with prospects using conversational skills to suggest SaaS software
- Exceeded monthly targets in: units influenced, total revenue, customer facing time, leads passed, conversion rate and talk time; $600,000+ in revenue influenced and peaking at 98 units in a single month
- Mentor to new hiring classes and participated in Account Executive training courses.
- Enhanced client retention rates through exceptional account management and relationship building efforts.
- Experience with: Salesforce, Chili Piper, Tableau and Connect and Sell
Operations Manager
AMD Produce
05.2019 - 12.2023
- Conducted regular performance reviews for 3 different locations, identifying areas for improvement and developed action plans to address them
- Acquired vendors, negotiated deals and set pricing strategies
- Hiring, onboarding and training of new hires to fulfill business requirements, managed 60 employees
- Coached store personnel on all standard operating procedures
- Reviewed financial statements from each location regularly and provided feedback for cost control initiatives
Traveling Manager
Advantage Solutions
02.2014 - 03.2019
- Managed 25 employees per location
- Inventory and scheduling management for all travel-related supplies and staffing needs
- Oversaw Health Department requirements, prior food manager license holder
- Demoed electronics, food, wine and other consumer goods and services in retail locations
- Organized team-building activities to strengthen interpersonal relationships among traveling staff members
Operations Manager
Hilltop Hostel
01.2010 - 01.2014
- Managed 44 employees along with oversight of all operations
- Promoted to Operations Manager after a year and six months
- Direct control of the marketing budget, which garnered a 132% growth in the number of guests in a 6-month period
- Maintained a high check in rate , which lead to Hilltop having the second highest check in rate among all Hostels in DC
- Developed and implemented strategies to maximize customer satisfaction by utilizing Salesforce
Skills
CRM proficiency
Certification
Principles of Management- Johns Hopkins University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft
Quote
Judge a man by his questions rather than his answers.
Voltaire
Interests
Research
Nature
Education
Hospitality Operations
Anne Arundel Community College
Arnold, MDSocial Science
Dowling College
Accomplishments
Top Rep at Intuit at one point.
Timeline
Lead Development Representative
Intuit
01.2024 - 11.2024
Operations Manager
AMD Produce
05.2019 - 12.2023
Traveling Manager
Advantage Solutions
02.2014 - 03.2019
Operations Manager
Hilltop Hostel
01.2010 - 01.2014
Hospitality Operations
Anne Arundel Community College
Social Science
Dowling College
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