Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Goals For My Company And Client.
References
Timeline
Generic
Mario Tuzzo

Mario Tuzzo

Sterling Heights,MI

Summary

Dependable driver known for safe driving practices and timely deliveries. Committed to exceptional customer service and attention to detail.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Driver

Uber
San Francisco, California
02.2015 - Current
  • Delivered exceptional customer service, ensuring a pleasant travel experience for passengers.
  • Navigated routes efficiently using GPS and maps for timely client arrivals.
  • Communicated effectively with clients to confirm bookings and address special requests.
  • Adhered to local traffic laws while driving to ensure passenger safety at all times.
  • Assisted passengers with luggage handling for comfort and convenience during travel.
  • Fostered positive relationships with clients, promoting repeat business and referrals through professionalism.
  • Adhered to company policies and procedures while providing excellent customer service.
  • Provided customers with professional service and assistance throughout their journey.

Driver

DoorDash
San Francisco, California
01.2020 - 07.2024
  • Delivered food orders promptly to customers in various locations.

Driver

Panther Expedited Services Inc.
Medina, Ohio
01.2008 - 04.2014
  • Delivered packages to customers promptly and efficiently.
  • Operated delivery vehicles in compliance with safety regulations.
  • Managed route planning for optimal delivery times and fuel efficiency.
  • Communicated effectively with customers regarding delivery status and issues.
  • Inspected vehicles regularly to ensure safe operating conditions.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.

Driver

Stevens Transport
Dallas, Texas
01.2008 - 01.2008
  • Operated commercial vehicles safely and efficiently within designated routes.
  • Completed routine vehicle inspections to ensure compliance with safety regulations.
  • Maintained accurate logs of driving hours and vehicle maintenance records.
  • Communicated effectively with dispatch to coordinate delivery schedules.
  • Followed traffic laws and company policies while driving in various conditions.

Assembler

BMI Managed Support Services
Chesterfield, Michigan
01.2007 - 11.2007
  • Assembled components according to detailed specifications and blueprints.
  • Conducted quality checks to ensure products met company standards.
  • Maintained a clean and organized workspace for safety compliance.
  • Collaborated with team members to streamline assembly processes.
  • Maintain a clean work area by sweeping up debris from assembly operations.
  • Follow established assembly methods and procedures to ensure product quality standards are met.
  • Inspect finished products for defects and conformance to customer requirements.
  • Align components for proper fit and adjust as necessary during the assembly process.

Server

American House
Sterling Heights, Michigan
01.2005 - 01.2006
  • Provided exceptional customer service to enhance dining experiences.
  • Managed dining room setup and cleanliness for optimal guest comfort.
  • Collaborated with kitchen staff to ensure timely meal delivery and preparation.
  • Responded promptly to resident requests and feedback for improved satisfaction.
  • Maintained knowledge of dietary restrictions to accommodate all guests effectively.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.

Lot Attendant

Walmart
Sterling Heights, Michigan
01.2004 - 01.2005
  • Organized parking lot to ensure optimal space utilization and safety.
  • Assisted customers with locating vehicles and provided directions as needed.
  • Maintained cleanliness of the parking area by collecting trash and debris.
  • Maintained cleanliness, neatness and organization of customer areas.
  • Maintained cleanliness of the lot, including sweeping, trash removal, pressure washing and painting.

Busser

Andiamo Italia
Warren, Michigan
01.2003 - 01.2004
  • Provided support to servers by clearing tables efficiently during busy dining hours.
  • Maintained cleanliness and organization of dining areas, ensuring a welcoming atmosphere.
  • Assisted in setting up tables and arranging seating for large events and parties.
  • Restocked supplies such as napkins, utensils, and condiments for guest convenience.
  • Helped train new bussers on standard procedures and best practices in service.
  • Collaborated with team members to enhance the overall guest dining experience.
  • Bussed and reset tables in an orderly fashion.
  • Maintained a friendly attitude towards customers at all times.
  • Wiped down and cleaned chairs, booths, and highchairs.
  • Took initiative to help others whenever necessary.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.

Cashier

Meijer
Madison Heights, Michigan
01.2002 - 01.2002
  • Processed customer transactions accurately and efficiently at busy retail location.
  • Assisted customers with product inquiries and store navigation.
  • Maintained clean and organized checkout area for optimal customer experience.
  • Handled cash, credit, and gift card payments securely and responsibly.
  • Collaborated with team members to ensure smooth daily operations.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.

Education

High School Diploma -

Stevenson High School
Sterling Heights, MI
07-2002

Skills

  • Safe driving practices
  • Cultural awareness
  • Communication
  • Attention to detail
  • Problem solving
  • Time management
  • Route navigation

Affiliations

1. Working out.

2. Movies.

3 Family and friends.

4. Piano and music.

5. Counseling.

Certification

  • Commercial Driver's License, A Class or CDL-A

Goals For My Company And Client.

My goal as a Medical Courier Driver is to deliver medical materials quickly, safely, and with complete accuracy, helping the company maintain its reputation for reliability. I aim to strengthen relationships with clients by providing professional and courteous service, while also improving operational efficiency through smart route planning and careful time management. By following all safety and compliance procedures, I can help protect the company from risk and maintain trust with healthcare partners. I also take pride in caring for company vehicles and equipment, ensuring they last longer and reduce costs. Ultimately, I want my work to directly contribute to the company’s growth, client satisfaction, and overall success.

References

References available upon request.

Timeline

Driver

DoorDash
01.2020 - 07.2024

Driver

Uber
02.2015 - Current

Driver

Panther Expedited Services Inc.
01.2008 - 04.2014

Driver

Stevens Transport
01.2008 - 01.2008

Assembler

BMI Managed Support Services
01.2007 - 11.2007

Server

American House
01.2005 - 01.2006

Lot Attendant

Walmart
01.2004 - 01.2005

Busser

Andiamo Italia
01.2003 - 01.2004

Cashier

Meijer
01.2002 - 01.2002

High School Diploma -

Stevenson High School

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