Summary
Overview
Work History
Education
Skills
Timeline
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Maris Giammatteo

Maris Giammatteo

San Diego,CA

Summary

Dedicated and focused administrative professional with successful experience in customer service, data entry, and office management. Hardworking team player with expertise in completing various clerical tasks and offering company staff support. Responsible, punctual and productive professional when working with little to no supervision. I am proud to offer keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Being in the hospitality and office management industry for so long, I have exceptional communication and project management skills. Proficient in self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience

Work History

Lead Bartender

PB Ale House
08.2019 - Current
  • Serve high customer volumes during special events, nights, and weekends.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Provide fast, friendly, professional service to all customers and wait staff.
  • Tend bar for high-volume, fast paced night club environment with DJ and live bands.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
  • Assisted in drink menu development, incorporating seasonal flavors and trends into popular craft cocktails.
  • Assisted with inventorying beverage stock and bar supplies.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.

Broker's Assistant

Powers Premiere
04.2019 - 08.2019
  • Assist broker/owner and agents with administrative/clerical duties such as filing, copying/scanning, typing letters, printing CMA booklets, etc.
  • Prepared orders to orchestrate transfers, tracked transactions, and documented activities with detailed records.
  • Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.
  • Prepared contracts and related documentation according to strict standards.
  • Onboarding new agents: tour, paperwork, creating business cards.
  • Email blast company and agents weekly events, training sessions, and reminders.
  • Email management and correspondence on behalf of owner/broker.
  • Managed company websites and social media.
  • Coordinate and schedule showings and open houses on behalf of broker and agents.
  • Ensure reception and office area including kitchen is clean and presentable, with all necessary material and supplies.

Lead Bartender

Schatzis Pub
04.2017 - 01.2019
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Bartending / Serving parties 75+ people.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Realtor/Administrator/Receptionist

Exit Realty Private Client
07.2016 - 01.2019
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Managed CEO and management calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Organized company-wide training sessions which resulted in increased employee knowledge about specific topics.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Assist owners and all agents with administrative/clerical duties such as filing, copying/scanning, drafting letters and invoices.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities on behalf of all departments.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors for excellent reception service.
  • Managed filing system, entered data and completed other clerical tasks.

Administrator/Receptionist

Rose Hill Asset Management
07.2016 - 09.2018
  • Greet employees, visitors, and clients when arrive to the office.
  • Answer, screen and forward incoming calls to whom they belong to in the entire office.
  • Assist property managers with daily to do's and administrative duties.
  • Billing statements for tenants and homeowners.
  • Coordinating student housing with Fordham University students.
  • Coordinating and assigning student leads/inquires to and with property managers.
  • Maintained personnel records and updated internal databases to support document management.
  • Performed routine clerical tasks by scanning, filing, and copying documents.
  • Composed, edited and prepared correspondence and other department documents.
  • Contributed to improved workflow by organizing electronic files for easy access and retrieval by all team members.
  • Screened phone calls to take messages and route calls to appropriate personnel.
  • Improved team collaboration by managing schedules and coordinating meetings for staff members.
  • Arranged conference rooms and facilities to prepare for meetings.

Bartender

Mariner's Harbor
05.2014 - 04.2017
  • Tended bar high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Provided patrons with fast, friendly, and superior service which led them to become regular customers.
  • Tended bar for high-volume, fast paced night club environment with DJ and live bands.
  • Bartending parties 100+ people.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.


Admissions Counselor/Registrar

Ridley Lowell Business & Technical Institute
02.2014 - 04.2015
  • Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
  • Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
  • Maintain student records as required by laws, district policies, and administrative regulations.
  • Notarizing official transcripts.
  • Taking tuition payments.
  • Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
  • Reviewed admissions applications and evaluated student credentials.
  • Counsel individuals to help them understand and overcome being successful in education and future career choices.
  • Provide students with information on such topics as certificate/non-certificate programs and admission requirements, financial aid and job opportunities.
  • Prepare reports on students and activities as required by administration.
  • Plan and conduct orientation programs to promote the adjustment of individuals to new life experiences such as starting a trade.
  • Refer students to course programs based on interests, aptitudes, or educational assessments.
  • Background checks for student enrollment.
  • Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
  • Mentored newly hired Admissions Counselors on best practices related to application review procedures and follow-up strategies.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Ensured accurate student records by diligently maintaining and updating information in the database.
  • Developed and implemented registration policies, procedures and timelines for smooth administration processes.
  • Coordinated orientations, registration sessions and social events for new students.

Education

Associates - Business Management

Dutchess Community College

Certification - Health Coach

International Sports Science Association

Certification - Nutritionist

International Sports Science Association

CA Real Estate License -

Kaplan Real Estate Education School

Skills

  • Customer Service
  • Office Management
  • Administrative Support
  • Database Management
  • Strong Interpersonal Skills
  • Social Media Management
  • Positive, Solution-Oriented Attitude
  • Extreme Attention to Detail
  • Time Management
  • Public Speaking
  • Organizational Skills

Timeline

Lead Bartender

PB Ale House
08.2019 - Current

Broker's Assistant

Powers Premiere
04.2019 - 08.2019

Lead Bartender

Schatzis Pub
04.2017 - 01.2019

Realtor/Administrator/Receptionist

Exit Realty Private Client
07.2016 - 01.2019

Administrator/Receptionist

Rose Hill Asset Management
07.2016 - 09.2018

Bartender

Mariner's Harbor
05.2014 - 04.2017

Admissions Counselor/Registrar

Ridley Lowell Business & Technical Institute
02.2014 - 04.2015

Associates - Business Management

Dutchess Community College

Certification - Health Coach

International Sports Science Association

Certification - Nutritionist

International Sports Science Association

CA Real Estate License -

Kaplan Real Estate Education School

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Maris Giammatteo