Marisa Anderson
Apache Junction,AZ
Summary
Adaptable clerk with experience in mail handling, customer assistance, and report creation. Recognized for clear communication, telephone etiquette, and complaint resolution. Committed to accurate work, organized task management, and positive customer experiences.
Overview
4
4
years of professional experience
Work History
Clerk
United States Postal Service, USPS
Apache Junction, Arizona
10.2022 - Current
- Sorted incoming and outgoing mail by route and destination.
- Verified addresses, labels, and postage on USPS mail pieces.
- Processed USPS mail and parcels using postal sorting equipment.
- Loaded and unloaded mail sacks, trays, and parcel containers.
- Assisted customers with inquiries and complaints in a professional manner.
- Communicated with customers and employees to answer questions or explain information.
- Utilized computer software programs to create reports, labels, forms.
Education
High School Diploma -
San Tan Foothills High School
San Tan Valley, AZ05-2022
Skills
- Data entry accuracy
- Attention to detail
- Customer service
- Complaint resolution
- Customer education
- Phone communication
- Work task prioritization
- Teamwork
Timeline
Clerk
United States Postal Service, USPS
10.2022 - Current
High School Diploma -
San Tan Foothills High School