Marisa Baterina

• Maintained confidentiality of patient data and condition to safeguard health information.
• Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
• Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
• Worked closely with patients to deliver excellent and direct individualized patient care.
• Delivered excellent patient experiences and direct care.
• Worked with patients to schedule tests and procedures.
• Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to Bill for services.
• Bill insurance with proper codes
• Contact insurance for coverages
• Authorize procedures

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Completed EKGs and other tests based on patient presentation in office.
• Prepared lab specimens for diagnostic evaluation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Oriented and trained new staff on proper procedures and policies.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.
• Followed appropriate procedures to minimize patient's exposure to radiation.
• Measured patient spirometry.

Provided excellent patient care from the moment the entered the facility to when they are transferred into a primary provides care. Maintained the front office, including patient scheduling and billing. Due to my EPIC training, provided high quality care including but not limited to the following:

• Patient acute care
• Minor procedures
• Injections
• Assisting with Dermatology and Family Medicine
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Collected and documented patient medical information such as blood pressure and weight.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.