Marisa Davis
Rockwood,MI
Summary
Polite and professional and very successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Knowledgeable and dedicated customer service professional with extensive experience in any type of industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
26
26
years of professional experience
Work History
Site Aide/Teacher Aide
John Paul II Catholic School / St. Pius Catholic School
01.2015 - 08.2019
- Accompanied teaching staff and students on school field trips to assist with supervision and safety
- Supervised in classroom lunches and outside activities
- Helping the librarian with children inside the library
- Helping the teacher with organizing daily assignments and preparing for new ones.
Lunch Aide/Lunch Intake
Gibralter School System
08.2023 - 06.2024
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Oversaw lunchroom workers and kitchen staff in preparation, delivery and cleaning duties.
- Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
Emergency Medical Technician
Henry Ford Hospital
01.1998 - 09.2015
- Administered first aid treatment and life support care to sick and injured persons in hospital settings
- Observed, record and report to physician patient's condition and injury, treatment provided
- Assessed nature and extent of illness and injury to establish and prioritize medical procedures
- Comforted and reassured patients
- Immobilized patient for placement on stretcher and ambulance transport, used backboard and other spinal immobilization device
- Attended training classes maintained certification licensure, kept abreast of new developments in field and maintained existing knowledge.
Education
Nursing
Dorsey School of Business
Southgate, MI01.1997
Skills
- Small Group Support and Assistance
- Creating Safe Learning Environment
- School Policy and Rules Enforcement
- Educational Settings
- Grading Assignments
- Student Behavior and Progress Reporting
- Organizational and Planning Skills
- Organizing and Distributing Materials
- Enthusiasm for Students and Teaching
- Client Communication
- Follow-up skills
- Client Confidentiality
- Complaint resolution
- Report Preparation
- Quality Assurance
- Technical Support
- Call Control
- Account updating
Careerobjective
To secure a position in your company that offers opportunities to help people find what they are looking for during their time of need.
Contact - Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the position at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Timeline
Lunch Aide/Lunch Intake
Gibralter School System
08.2023 - 06.2024
Site Aide/Teacher Aide
John Paul II Catholic School / St. Pius Catholic School
01.2015 - 08.2019
Emergency Medical Technician
Henry Ford Hospital
01.1998 - 09.2015
Nursing
Dorsey School of Business
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