Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marisa Del Rio Scougale

Chico,CA

Overview

12
12
years of professional experience
1
1
Certification

Work History

Registered Dental Assistant

Skyway Endodontics
12.2023 - 07.2024
  • Improved patient satisfaction by providing high-quality chairside assistance during Root Canal procedures.
  • Enhanced efficiency by preparing examination rooms and sterilizing instruments.
  • Took Digital and Panoramic X-rays and Performed Consultations for Patients.
  • Cleaned and managed office inventory of materials.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.

Registered Dental Assistant

Suk Ahn Young DDS
06.2023 - 12.2023
  • Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
  • Enhanced dentist efficiency by preparing examination rooms and sterilizing instruments before appointments.
  • Reduced patient wait times by maintaining organized patient records and scheduling appointments effectively.
  • Streamlined dental office operations with efficient inventory management and ordering of supplies.
  • Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
  • Educated patients on proper oral hygiene habits, fostering long-term dental health improvement.
  • Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.

Human Resource Assistant

Oroville Hospital
02.2022 - 08.2022
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Processed paperwork and hiring details for promotions and lateral position changes.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Provided resolution to complex and confidential issues.

Veterinary Receptionist

Look Ahead Vet
09.2020 - 01.2022
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Answered owner animal health questions and advised on best care practices.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Entered data from pet records and office visits into computer system.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Donor Recruitment Representative / Front Desk

Vitalant
02.2017 - 09.2020
  • Handled calls to address customer inquiries and concerns.
  • Resolved problems, improved operations and provided exceptional client support.
  • Corresponded with clients through email, telephone or postal mail.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Scheduled and confirmed appointments and meetings for Donors.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Collected, sorted, distributed and sent mail and packages.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Recruited and screened potential participants.
  • Increased customer satisfaction by resolving computer/customer service issues.

Bakery Clerk- Seasonal

Costco Wholesale Corp
10.2017 - 12.2017


  • Complied with all health and safety codes.
  • Packaged food in a quick and accurate pace.
  • Made sure products were always stocked and kept department looking organized for members.

Server

Ricardos Mexican Kitchen
11.2014 - 06.2016
  • Responsibilities include taking food and drink orders in a timely and prompt fashion, making sure each customer is having a good dining experience and keeping stock of the back kitchen.

Pharmacy Clerk

RITE AID PHARMACY
06.2016 - 09.2017
  • Responsibilities include refilling scripts, selling prescriptions , putting prescriptions that are out of date back in stock, faxing , backing and labeling prescriptions, working drive thru window, keeping pharmacy stocked and organized, managing prescriptions on the computer system/data entry , and more.

Childcare

Connie Alves
02.2014 - 10.2014
  • Providing daycare for a 2-year old girl, 5 days a week.

Bakery Clerk/GM Clerk

SAFEWAY
11.2012 - 03.2014
Responsibilities include customer service, product preparation, packaging, stocking, cash register and closing.

Education

Student - RDA Registered Dental Assistant

Butte County ROP
05.2023

High School Diploma -

Paradise High School

Skills

  • Positive work ethic
  • Fast Learner
  • Ability to Plan, Organize and Prioritize Work
  • Building positive relationships with customers/clients

Certification

RDA Registered Dental Assistant

Timeline

Registered Dental Assistant

Skyway Endodontics
12.2023 - 07.2024

Registered Dental Assistant

Suk Ahn Young DDS
06.2023 - 12.2023

Human Resource Assistant

Oroville Hospital
02.2022 - 08.2022

Veterinary Receptionist

Look Ahead Vet
09.2020 - 01.2022

Bakery Clerk- Seasonal

Costco Wholesale Corp
10.2017 - 12.2017

Donor Recruitment Representative / Front Desk

Vitalant
02.2017 - 09.2020

Pharmacy Clerk

RITE AID PHARMACY
06.2016 - 09.2017

Server

Ricardos Mexican Kitchen
11.2014 - 06.2016

Childcare

Connie Alves
02.2014 - 10.2014

Bakery Clerk/GM Clerk

SAFEWAY
11.2012 - 03.2014

Student - RDA Registered Dental Assistant

Butte County ROP

High School Diploma -

Paradise High School

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