Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marisa DiChiara

Cranston

Summary

Dynamic professional with a proven track record at Amazon, excelling in packaging and labeling while ensuring meticulous attention to detail. Adept at problem-solving and team collaboration, I consistently enhanced operational efficiency and customer satisfaction. Recognized for training staff and implementing effective strategies to improve service quality in fast-paced environments.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

25
25
years of professional experience

Work History

Wearhouse Associate

Amazon
10.2024 - Current


  • Maintained cleanliness and organization of warehouse space.
  • Supported inventory management through accurate stock counting.
  • Learned safety protocols to ensure a secure working environment.
  • Collaborated with team members to meet daily operational targets.
  • Packaged products for shipment according to company standards.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.

Lot Supervisor

RI Zoological Society Roger Williams Park Zoo
10.2019 - Current
  • Supervised daily operations of parking facilities to ensure efficient vehicle flow.
  • Coordinated staff schedules to optimize coverage during peak visitor hours.
  • Monitored and maintained cleanliness and safety standards in all parking areas.
  • Assisted in training new employees on operational procedures and safety protocols.
  • Implemented strategies to improve visitor access and reduce wait times during events.
  • Collaborated with zoo management to enhance overall visitor experience through effective lot management.
  • Resolved customer inquiries and concerns promptly, ensuring high levels of satisfaction.
  • Assisted in training new staff members, providing guidance on best practices for lot supervision tasks.

Teacher's Assistant

CCAP Child Development Center
05.2012 - 05.2013
  • Assisted lead teachers in creating engaging lesson plans tailored to diverse learning styles.
  • Supported classroom management by encouraging positive behavior and fostering a nurturing environment.
  • Collaborated with staff to implement educational activities, enhancing children's developmental skills.
  • Monitored student progress, providing feedback to educators on individual learning needs and challenges.
  • Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.

Assistant Manager

Dots Clothing
10.2004 - 05.2008
  • Assisted in managing daily store operations to ensure smooth workflow and customer satisfaction.
  • Coordinated staff schedules, optimizing coverage during peak hours to enhance service efficiency.
  • Supported inventory management processes, including stock replenishment and visual merchandising standards.
  • Trained new employees on operational procedures and customer service best practices to improve team performance.
  • Contributed to creating a positive shopping environment by resolving customer inquiries and complaints effectively.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Assistant Manager

CFO Fashion Outlet
05.2000 - 06.2004
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Customer service
  • Cash register
  • Merchandising

Education

Cranston High School East
Cranston, RI
06.1997

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Customer Service
  • Supervising

Timeline

Wearhouse Associate

Amazon
10.2024 - Current

Lot Supervisor

RI Zoological Society Roger Williams Park Zoo
10.2019 - Current

Teacher's Assistant

CCAP Child Development Center
05.2012 - 05.2013

Assistant Manager

Dots Clothing
10.2004 - 05.2008

Assistant Manager

CFO Fashion Outlet
05.2000 - 06.2004

Cranston High School East

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