Hi, I’m
Marisa Dionne
Peabody,MA
Summary
Dynamic and compassionate professional with a proven track record at Lighthouse Nursing Care Center, adept in schedule management and therapeutic communication. Excelled in multiple areas within healthcare, showcasing exceptional critical thinking and problem solving skills as a scheduler and a commitment to efficient, quality patient care as a CNA.
Overview
3
years of professional experience
2
Certificates
Work History
Lighthouse Nursing Care Center
Scheduler
10.2023 - Current
Job overview
- Performed staff scheduling of Nursing Services of a long-term care and short-term rehab facility by maintaining schedules for the nursing units.
- Assisted with payroll by submitting timecards for all 120 nursing staff weekly.
- Optimized scheduling processes by creating efficient software tools and organizational systems.
- Generated reports tracking daily staff hours and patient census.
- Monitored employee performance to identify areas for improvement or additional training needs.
- Reduced agency nursing use by over 90% within first six months of hire.
Lighthouse Nursing Care Center
Certified Nursing Assistant
10.2023 - Current
Job overview
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding for a 8-10 patient assignment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information.
- Promoted independence in patients through walking and range of motion exercises or assisting them with mobility devices like walkers or wheelchairs.
- Supported needs of residents under long-term care, short-term care/rehab, and memory care.
Baystate Franklin Medical Center
Behavioral Resource Technician
10.2021 - 09.2023
Job overview
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with both staff and patients to create a safe and supportive environment.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for 1-4 patients and all medical personnel.
- Helped patients with meals and activities of daily living (ADLs) to promote security and patient well-being.
Education
Florida Gulf Coast UniversityFort Myers, FL
Bachelor of Arts from Psychology With Concentration in Neuroscience
05.2021
Pasco-Hernando State CollegeNew Port Richey, FL
Associate of Arts
05.2019
University Overview
- Completed through Dual Enrollment during junior and senior year of high school.
Skills
- Safety Management
- Therapeutic Communication
- Psychiatric Disorders
- Complex Problem-Solving and Critical Thinking
- Medical Terminology Knowledge
- Direct Patient Care and Patient Observation
- Conflict De-Escalation and Crisis Intervention
- Mental Health Care and Inpatient Care
- Compassionate Caregiver
- Dementia and Alzheimer's Knowledge/Care
- Organization Skills
- Skilled Multitasker
- Schedule Management
- Payroll Processing and Timesheet Management
- Administrative Support
Certification
- CNA - Certified Nurse Assistant #146912 - 7/2023
- BLS - Basic Life Support (CPR and AED) #235418299586 - 7/2023
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