Track & Field, Pole Vault (2022-Present)
NAF Medical Academy (2022-Present)
Marisa Filsinger
Burbank,CA
Summary
Student and experienced Usher with solid background in ensuring smooth event flow and guest assistance. Proven track record of effectively managing seating arrangements and addressing guest inquiries. Demonstrated excellent communication skills and ability to adapt to dynamic, fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Usher
Los Angeles Philharmonic Association, Hollywood Bowl
05.2024 - 11.2025
- Assisted patrons with seating arrangements and event navigation to enhance overall experience.
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Attended to guest complaints and inquiries, assisting with seat relocation, ADA accommodations, etc.
Event Volunteer
City of Burbank
03.2023 - 11.2024
- Supported setup and teardown operations, optimizing event timelines and resource allocation.
- Contributed to the overall success of events by maintaining a positive attitude, exhibiting strong teamwork skills, and being proactive in addressing any challenges that arose during planning or execution.
- Assisted with setup and teardown of event spaces, contributing to timely execution and efficient transitions.
Education
-
John Burroughs High School
Burbank, CA05-2026
- Communications
Los Angeles Valley College
Los Angeles, CA05-2023
Skills
- Customer Service
- Guest Relations
- Conflict Resolution
- Seating assistance
- Calm under pressure
- Friendly, positive attitude
- Earpiece/radio communication
Interests
Certification
- Food Handling Certification - 2025
- First Aid/CPR Certified
Timeline
Usher
Los Angeles Philharmonic Association, Hollywood Bowl
05.2024 - 11.2025
Event Volunteer
City of Burbank
03.2023 - 11.2024
-
John Burroughs High School
- Communications
Los Angeles Valley College