Marisa Griego
Cheyenne,WY
Summary
Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 20 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives. Accomplished small business owner with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering excellent communication and good judgment. Experienced with over 20 years of experience in the Drug & Alcohol Testing industry with an 8 year additional background with TSA and running an enrollment center for them for over 8 years. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
14
14
years of professional experience
Work History
Vice President
Drug & Alcohol Testing Services, Inc..
Cheyenne, WY
01.2009 - Current
- Identified opportunities to improve business process flows and overall departmental productivity.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Established performance goals for department and provided methods for reaching milestones.
- Increased company growth through collaboration with sales and marketing departments.
- Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
- Identified and solved issues with production, workforce and material sourcing to drive business objectives.
- Initiated on-time, under-budget project management to optimize performance.
- Evaluated product development strategies and prepared alternative approaches to exceed goals.
- Mitigated financial discrepancies by managing budget and payroll operations.
- Resolved issues and recommended actions based on production and compliance reports.
- Drove short-term and advanced promotional planning processes.
- Employed optimal safety practices to reduce work site complaints, hazards, incidents or lost-time accidents to improve overall OSHA scores and expand bid opportunities.
- Diminished regulatory risks by overseeing adherence to insurance and safety regulations across projects.
- Interviewed, supervised and motivated [Number] staff members to achieve optimal productivity.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Oversaw business-wide changes to modernize procedures and organization.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Implemented DATS team plan, clarified roles of members and introduced new processes to boost quality across departments.
- Managed divisional marketing, advertising and new product development.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
Education
High School Diploma -
Torrington High School
Torrington, Wy05.1991
Skills
- Industry Expertise
- Negotiation and Persuasion
- Performance Monitoring
- Effective Communicator and Public Speaker
- Customer Education
- Complex Problem-Solving
- Business Development
- Critical Thinking
- Customer Service
- Employee Motivation and Performance
- Industry Best Practices
- Annual Planning
- Microsoft Office
- Portfolio Management
- Proposal Writing
- Process Improvement
- Budget Oversight
- Executive Leadership
- Lead Generation
- Strategic Planning
- Staff Training
- Sales and Marketing Leadership
- Corporate Branding
- Project Updates
- Business Consulting
- Competitor Trends
- Raising Capital
- Business Storytelling
- Product Demonstration
- Recruiting and Interviewing
- Conflict Resolution
- Event Networking
- Coaching and Mentoring
- Verbal and Written Communication
- Customer Prospecting
- Project Oversight
- Adaptable and Flexible
- Lead Support Skills
- Analytical and Critical Thinker
- Augmented Reality
- Approachable and Outgoing
- Thrive Under Pressure
- Departmental Coordination
- Interactive Media
- Organizational Structure
- Performance Monitoring and Evaluation
- Systems Organization
- Quality Control Planning
- Management Team Leadership
- Policy and Procedure Development
- Expectation Management
- P&L Responsibility
- Intuit QuickBooks
- Guest Relations
- Results Orientation
- Balanced Work Ethic
- Program Administration
- Human Resources Oversight
- People and Culture
- Service Delivery Oversight
Timeline
Vice President
Drug & Alcohol Testing Services, Inc..
01.2009 - Current
High School Diploma -
Torrington High School
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