Marisa Hall
Friendship,NY
Summary
Proactive Administrative Assistant, Transcriptionist, and Librarian with extensive experience in customer service, data entry, and accurate record-keeping. Skilled in maintaining confidentiality, adapting to new technologies, and providing timely and precise transcription services. Committed to enhancing workflow efficiency and delivering exceptional support to patrons and staff.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
North Park Wesleyan Church
2010.08 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted coworkers and staff members with special tasks on daily basis.
Transcriptionist
K.G. Vandine Ophthalmology
2002.01 - 2006.01
- Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
- Adapted quickly to new technology platforms and software programs introduced within the workplace, enhancing overall efficiency levels.
- Enhanced transcription accuracy by diligently proofreading and editing final documents.
- Strived to deliver transcribed documents to appropriate personnel on time.
- Stayed current with industry terminology to provide accurate transcription services.
- Transcribed complex medical recordings for accurate patient records, contributing to improved patient care outcomes.
- Verified medical terminology and codes to deliver accurate and up-to-date information.
Librarian
David A. Howe Library
1998.09 - 2001.04
- Located requested books on shelves and in library database and fetched items for patrons.
- Maintained library databases to support accuracy and availability in circulation systems.
- Increased patron satisfaction with timely responses to reference inquiries, utilizing extensive knowledge of information sources.
- Assisted library patrons with resolving computer problems.
- Participated in professional development opportunities to stay current on industry trends and best practices.
- Managed inter-library loans, ensuring patrons had access to wide range of materials.
Education
Bachelor of Arts - Writing/Art
Houghton University
Houghton, NY05.1998
High School Diploma -
Fillmore Central School
Fillmore06.1994
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- Documentation and Recordkeeping
Timeline
Administrative Assistant
North Park Wesleyan Church
2010.08 - Current
Transcriptionist
K.G. Vandine Ophthalmology
2002.01 - 2006.01
Librarian
David A. Howe Library
1998.09 - 2001.04
Bachelor of Arts - Writing/Art
Houghton University
High School Diploma -
Fillmore Central School
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