Excellent communication and interpersonal skills with ability to build and maintain professional work relationships
Experienced in developing and implementing business strategies to achieve organizational goals
Strategic thinker with excellent problem solving skills
Proven track record of success in driving business growth and developing strategic plans
4+ years of experience in business operations, finance, and strategy
Proficient in Microsoft Office Suite, QuickBooks, and other computer software applications
Overview
6
6
years of professional experience
Work History
Lash Tech/ Business Owner
Makeover by Marisa
01.2019 - Current
Experienced in providing high quality, personalized services to clients
Adept at working with individual clients to customize their lash looks
Ability to provide relaxing, comfortable environment for clients
Maintained clean, organized, and sanitary workspace at all times
Updated client records and tracked progress of services provided
Travel Advisor
Step Into Adventure
03.2023 - Current
Provided excellent customer service to clients in person, over the phone, and through email
Collaborated with vendors to secure cost effective, quality travel arrangements
Experienced in researching, planning, and booking customized worldwide trips for both leisure and business travelers
Handled customer inquiries, complaints, and travel changes in a timely, professional manner
Adhered to all company and industry policies and standards to ensure traveler safety and legal compliance
Business Owner/ Salon Manager
Hippie Chic Beauty & Boutique
02.2021 - 03.2023
Established and operated successful beauty salon and boutique from concept to completion, including developing a business plan, securing funding, and hiring a staff of 5.
Managed daily operations, ensuring a functional business flow.
Responsible for setting and achieving financial goals, including budgeting, forecasting, and tracking expenses.
Consulted with customers to assess needs and propose optimal solutions.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Managed purchasing, sales, marketing and customer account operations efficiently.
Recruited, hired, and trained initial personnel, working to establish key internal functions.