Marisa Herrera
Española
Summary
Knowledgeable and dedicated professional with extensive experience in esthetics industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Licensed Esthetician
Venusto Salon
01.2022 - Current
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Enhanced spa revenue by upselling products and services during client consultations.
- Streamlined appointment scheduling processes for increased efficiency and reduced client wait time.
- Conducted educational workshops on skincare, makeup application, and overall wellness for clients.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Collaborated with team members to create seasonal promotions for spa services and products.
- Improved clientele retention with exceptional customer service and follow-up care.
Home Health Care Aide
Giving Home Health Care
03.2021 - Current
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
Education
License - Esthetics
Vogue College of Cosmetology
Santa Fe, NM01.2022
High School Diploma -
McCurdy Charter High School
Espanola, NM05.2021
Skills
- Recordkeeping
- Appointment Scheduling
- Data Entry
- Team Development
- Staff Training
- Professional telephone demeanor
- Verbal and Written Communication
- Service-Oriented
- Time Management
- HIPAA Compliance
- Attention to Detail
- Multitasking and Prioritizing
- Critical Thinking
- Conflict Resolution
Timeline
Licensed Esthetician
Venusto Salon
01.2022 - Current
Home Health Care Aide
Giving Home Health Care
03.2021 - Current
License - Esthetics
Vogue College of Cosmetology
High School Diploma -
McCurdy Charter High School
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