Marisa Holcombe
Canton,GA
Summary
Experienced professional with a passion for acting and a proven track record in the industry. Skilled in captivating audiences through compelling performances and bringing characters to life. Adept at adapting to various roles and genres, showcasing versatility in delivering memorable portrayals. Committed to continuous growth and improvement, always seeking new opportunities to challenge myself creatively and expand as an actress.
Overview
23
23
years of professional experience
Work History
Actress
Folklore Haunted House
10.2016 - Current
- Seasonal actress with more than 9 years of experience in fast-paced and unpredictable environments
- Excellent acting and customer satisfaction skills
- Track record of achieving exceptional results in frightening and delighting customers
- Wear character costumes and impersonate characters portrayed to amuse children and adults
- Participated in rehearsals to adequately prepare for performances.
- Worked effectively under pressure, consistently meeting tight production deadlines without sacrificing performance quality.
Animal Caretaker
03.2002 - Current
- Examine animals to detect behavioral changes or clinical symptoms that could indicate illness or injury.
- Prepare feed for animals according to specific instructions, such as diet lists or schedules.
- Exercise animals or provide them with companionship.
- Dust, spray, or bathe animals to control insect pests.
- Groom, trim, or clip animals' coats.
- Responsible and proficient in animal care giving and animal wellness.
- Passionate and motivated, with a drive for excellence.
- 18 years in animal care.
Store Manager
One Luv Smoke N Vape
03.2021 - 07.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
Sales Manager
Rocket Fizz Soda Pop & Candy Shops
05.2018 - 01.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Biscuit Maker
Bojangles
03.2018 - 05.2018
- Quickly learned new methods to produce finished products more efficiently while also reducing waste.
- Assisted in the development of new biscuit recipes, contributing to an expanded product line.
- Enhanced production efficiency by implementing new biscuit-making techniques and processes.
- Paid close attention to details for consistent production of [Number] biscuits daily.
- Achieved consistent on-time delivery of orders through strong time management skills and prioritization capabilities.
- Improved product quality by closely monitoring ingredients, measurements, and baking times.
- Played a pivotal role in expanding the company''s reach by consistently producing high-quality products that garnered positive reviews and increased brand recognition.
- Supported quality control efforts by conducting routine inspections of finished products to ensure consistency and excellence.
- Streamlined workflow through effective communication with colleagues and supervisors, fostering a positive work atmosphere.
- Upheld cleanliness and sanitization standards to eliminate risk of contaminated products.
- Maintained accurate records of production data, enabling better decision-making processes for management.
- Worked effectively under pressure during peak production periods while remaining focused on delivering exceptional results for customers.
- Increased customer satisfaction by consistently producing high-quality biscuits that met or exceeded expectations.
- Collaborated with team members to maintain a clean and safe working environment, ensuring adherence to food safety regulations.
- Operated food production equipment safely and responsibly for quality output.
- Complied with food storage and handling procedures for safe, hygienic operations.
- Selected correct ingredients and garnishes according to recipe specifications.
- Kept work areas clean, neat and organized to promote safety, productivity and team success.
- Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures.
- Documented batch production information such as ingredients and amounts, cycle times and temperatures observed.
Dog Handler
Must Love Dogs
08.2011 - 09.2011
- Care of dogs and clean the building every day
- Clean up after the dogs during the day/evening
- Wash and groom dogs when customers ask
Education
Diploma -
CPLC
Marietta, GA05.2017
Skills
- Pet Facility Support
- Customer Service
- Multitasking and organization
- Friendly and positive
- Sales expertise
- Flexible schedule
- Can-do attitude
- Memorization skills
- Adaptable
- Enthusiastic
- Skilled problem solver
- Creative
- Time management
- Responsible and dependable
- Multitasking
Timeline
Store Manager
One Luv Smoke N Vape
03.2021 - 07.2022
Sales Manager
Rocket Fizz Soda Pop & Candy Shops
05.2018 - 01.2020
Biscuit Maker
Bojangles
03.2018 - 05.2018
Actress
Folklore Haunted House
10.2016 - Current
Dog Handler
Must Love Dogs
08.2011 - 09.2011
Animal Caretaker
03.2002 - Current
Diploma -
CPLC
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