Marisa Kolasa
Brooklyn Center
Summary
Dedicated professionalwith a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Top Ten Liquors
01.2023 - Current
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
Learning Ambassador
Amazon
11.2021 - 07.2024
- Streamlined onboarding process for new hires, ensuring smooth transition into company culture.
- Boosted employee performance and confidence by providing regular constructive feedback and coaching.
- Trained new and incoming employees on the process and company policies
- Met with management on concerns and issues with training and how to improve.
- Worked one on one with employees who need extra help
- Problem solving skills
- Auditing employees
Front Desk Receptionist
Voyage Healthcare
04.2021 - 11.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
Associate of Science - Massage Therapy
Minnesota School of Business
Plymouth12-2013
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff training and development
- Orientation and training
- Recruitment and hiring
- Microsoft and computer skills
- Inventory management
Timeline
Assistant Manager
Top Ten Liquors
01.2023 - Current
Learning Ambassador
Amazon
11.2021 - 07.2024
Front Desk Receptionist
Voyage Healthcare
04.2021 - 11.2021
Associate of Science - Massage Therapy
Minnesota School of Business
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