MARISA KROSKY
Boston,MA
Summary
Sport Management student and collegiate soccer player with a background in event operations and customer service. Demonstrated ability to enhance guest experiences through effective communication and teamwork. Interested in sports marketing and game-day operations, with a focus on contributing to the business side of sports.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Student Assistant / Work Study Staff
JWU Club & Intramural Sports
Providence, RI
01.2024 - 01.2026
- Coordinated daily operations, set-up, and supervision for club and intramural sport programs, enhancing participant engagement and satisfaction.
- Oversaw participant check-ins, equipment distribution, scheduling, and event logistics, ensuring seamless program execution and participant experience.
- Fostered safe, inclusive play environments through proactive customer service and conflict resolution, promoting positive interactions among participants.
Server / Cart Girl / Hostess / Busser
Fairways of Halfmoon Golf Course
Halfmoon, NY
01.2022 - Current
- Provided customer service in a fast-paced golf and hospitality environment, supporting seamless execution of weddings, golf tournaments, and large events.
- Coordinated dining-area operations to improve guest experience and maintain organization while addressing guest needs during events.
Soccer Coach
Beestera Soccer
Albany, NY
01.2021 - 01.2022
- Led training sessions for young athletes, fostering a positive and supportive environment to encourage personal growth and teamwork.
- Coached youth athletes at summer soccer camps, organizing skill development drills that promoted teamwork.
- Facilitated practice sessions aimed at enhancing strategic play and collaboration among athletes. focusing on strategy and teamwork development.
- Developed training programs to improve player skills and boost team performance.
- Evaluated players’ performances to provide constructive feedback and guidance.
Hostess
The Mill on Round Lake
Round Lake, NY
01.2021 - 01.2023
- Welcomed guests and managed reservations and seating to enhance dining experience and streamline restaurant operations.
- Managed reservation system and coordinated seating arrangements to optimize guest flow.
- Greeted and seated guests to create a welcoming atmosphere.
- Communicated guests' needs and preferences to servers to enhance service delivery.
Education
Bachelor of Science - Sport Management
Lasell University
Newton, MA05-2028
Bachelor of Science - Sports, Entertainment & Event Management
Johnson & Wales University
Providence, RI01-2026
High School Diploma -
Mechaniville High School
Mechaniville, NY01-2024
Skills
- Event operations
- Leadership and teamwork
- Effective communication
- Conflict resolution
- Event logistics
- Multitasking
- Project management
- Customer service
- Event Coordination
Personal Information
Title: Sport Management Student | Collegiate Soccer Player | Sport Operations & Event Experience
Certification
Excel Yellow Belt - Level Two (McGraw Hill, 2025) | Crowd Manager Certification (2025) | CPR Certified - American Red Cross (2024)
ATHLETIC LEADERSHIP
- Women's Soccer | Lasell University - Newton, MA 2026 - Present
- Compete as a collegiate student-athlete while balancing academics, training, travel, and team responsibilities.
- Captain - UP SL Women's Soccer | Albany AlleyCats National Champion
- Served as team captain, demonstrating leadership, communication, accountability, and teamwork in a competitive environment.
- Helped lead the team to a national championship.
Timeline
Student Assistant / Work Study Staff
JWU Club & Intramural Sports
01.2024 - 01.2026
Server / Cart Girl / Hostess / Busser
Fairways of Halfmoon Golf Course
01.2022 - Current
Soccer Coach
Beestera Soccer
01.2021 - 01.2022
Hostess
The Mill on Round Lake
01.2021 - 01.2023
Bachelor of Science - Sport Management
Lasell University
Bachelor of Science - Sports, Entertainment & Event Management
Johnson & Wales University
High School Diploma -
Mechaniville High School