Medical Oncology-Franciscan Missionaries of Our Lady Health System
08.2022 - Current
Retrieve and escort patients to exam rooms, Take vital signs and review electronic medical record with patient, Assist the physician with examinations, Organize patient information, obtain physician signatures, send and receive fax, review and prepare charts for upcoming appointment, Schedule and/or reschedule patient appointments, Patient registration, Patient check in, Insurance verification, Payment collection, Appointment scheduling
CSR - Customer Service Representative
Tower Loan
09.2021 - 08.2022
Demonstrate a high level of customer assistance by phone and in-person, Receive and record payments in customer accounts, Market to current and former customers over the phone and in-person for additional business, Maintain and secure cash drawer and accounting activities (i.e. balancing and preparing deposits), Perform office administrative activities including, but not limited to, checking branch mail, filing, office supplies, etc., Investigate credit and process loan applications, Perform all other duties and responsibilities as assigned
Bank Teller
People’s Bank and Trust Company
10.2018 - 06.2019
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Enter customers' transactions into computer to record transactions and issue computer-generated receipts. Balance currency, coins, and checks in cash drawer at end of shifts. Examine checks for endorsements and to verify other information such as dates, bank names, identification of the person receiving payments and the legality of the documents. Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or Federal Reserve Bank. Count, verify, and post armored car deposits. Process transactions such as term deposits, retirement savings plan contributions, and mail deposits
Shift Manager
Jimmy John's Sandwiches
01.2017 - 10.2018
Lead and manage shifts while acting as manager in charge of store. Deploy team members as required to meet business demands and make necessary staffing decisions. Communicate clearly, concisely and accurately in order to ensure effective shift operations. Work the line. Perform all tasks related to Jimmy John’s operational standards. Be able to effectively work and act as a role model at each station in the store. Ensure exceptional customer service is delivered on every shift. Follow all food safety, cash handling and operations procedures and policies. Ensure proper financial accountability during each shift. Delegation. Clearly and comfortably delegates both routine and important tasks and decision. Create an environment in which Team Members are motivated to do their best.
Education
Certificate - Medical Assisting
National Louis University
01.2023
High School Diploma - undefined
Livonia High School
01.2015
Skills
HIPAA
Microsoft Office
Organizational skills
Patient Care
EHR systems
Cash Handling
Basic Computer Skills
Customer Service
Front desk
Epic
Medical receptionist
Management
Inventory
Medical office
Certification
School Bus Endorsement
OSHA 10
TWIC Card
Scaffold Online Training
Certified Clinical Medical Assistant (CCMA)
Basic Life Support (BLS)
CPR Certification
CDL B
Timeline
Certified Medical Assistant
Medical Oncology-Franciscan Missionaries of Our Lady Health System
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