Marisa Martinez
Red Oak,TX
Summary
Possesses versatile skills in the Logistics Industry. 7 years' experience as a Customer Service Rep. and Admin Assistant. Serving our customers with detailed information, and managing our office efficiently. 2 years' as a warehouse associate. Dedicated to ensuring efficient and accurate package processing to contribute to overall operational success.
Overview
7
7
years of professional experience
Work History
Package Handler
UPS
06.2024 - Current
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assembled, sealed, and loaded packages into correct trucks.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Admin Assistant
iGPS Depot
05.2023 - 04.2024
- Greet/Check-in truck drivers and assign a dock door
- Schedule Inbound and Outbound appointments
- (Excell)
- Respond to emails, Teams Messages and Phone calls
- Occasionally complete Projects assigned by Manager
- Print/ Prepare daily BOL's
- Enter Truck Driver's fuel receipts
- Organize, Stock, Clean, Ect.
Customer Service Rep
New Thermo Serv.
09.2020 - 12.2022
- Check email and voicemails from previous day or early morning
- Open mail and scan in our Customer's artwork
- Respond to all Customer inquiries and complaints
- Enter orders in Arch
- Provided basic technical support for Customers on the Company's Website
- Process payments for Orders and explain in detail of all charges
- Prepare shipping quotes for large orders
- Ship small orders on Pirateship.com
Customer Service Rep
UPS
12.2019 - 02.2020
- Provide information regarding Customer's packages
Customer Service Rep/Front Counter
Appliance Parts Depot
06.2017 - 12.2019
- Help Customer's with returns
- Will Call
- Ship small packages via USPS
Education
High School Diploma -
I Jean Cooper Private School
Dallas, TX06.2012
Skills
- Heavy Lifting
- Warehouse Safety
- Package unloading
- Packaging
- Scheduling
- Office Management
- Time Management
- Written and Verbal Communication Skills
- Service Oriented
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Package Handler
UPS
06.2024 - Current
Admin Assistant
iGPS Depot
05.2023 - 04.2024
Customer Service Rep
New Thermo Serv.
09.2020 - 12.2022
Customer Service Rep
UPS
12.2019 - 02.2020
Customer Service Rep/Front Counter
Appliance Parts Depot
06.2017 - 12.2019
High School Diploma -
I Jean Cooper Private School
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