Marisa Miller
Elk Grove,CA
Overview
9
9
years of professional experience
Work History
Server
Seasons 52
Sacramento, California
10.2018 - 05.2025
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stayed informed about daily specials, new menu items, promotions.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided exceptional service to high volume of daily customers.
Server
Red Robin
Elk Grove, California
01.2017 - 01.2019
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
Head Hostess
Red Robin
Elk Grove , California
06.2016 - 01.2017
- Assisted with seating arrangements for large groups and special occasions.
- Resolved conflicts between customers in an efficient and professional manner.
- Maintained accurate records of reservations and wait times.
- Trained new staff on proper hosting procedures and policies.
Education
Phlebotomy
Cosumnes River College
Sacramento, CASkills
- Positive guest interaction
- Safe food handling
- Liquor, wine, and food service
- Point of sale (POS) system operations
- Menu memorization
- High volume dining
- Effective customer upselling
Timeline
Server
Seasons 52
10.2018 - 05.2025
Server
Red Robin
01.2017 - 01.2019
Head Hostess
Red Robin
06.2016 - 01.2017
Phlebotomy
Cosumnes River College