Marisa Mills
Abington,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Super reliable, and strong communication skills.
Overview
9
9
years of professional experience
Work History
Babysitter
No Employer
Abington, PA
01.2021 - 06.2025
- Establishing trust through consistent communication with both parents and kids.
- Completing light housekeeping tasks such as tidying up toys and books.
- Helping older children with homework assignments as directed by parents.
- Administering medication when needed according to parent instructions.
- Using problem-solving skills to anticipate potential issues before they arise.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Maintaining a positive attitude while being patient and understanding with the children.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Remaining alert at all times while caring for multiple children simultaneously.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Transporting children to school, sports activities, or other engagements when necessary.
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Read stories and played alphabet games to promote early literacy.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Responsibly watched children while parents were out.
- Balanced schedules to promote optimal rest, play and educational periods.
- Communicated with parents about daily activities and any concerning behaviors.
- Enforced rules to teach good manners and maintain safe environment.
- Used organization and time management skills to multitask and keep children on set schedules.
- Provided nurturing and appropriate environment for children of various ages.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Kept records of daily observations and information about activities, meals served and medications administered.
Cashier
Homegoods
Willow Grove, PA
11.2020 - 01.2021
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Worked closely with front-end staff to assist customers.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
Hostess
Roman Delight Abington
Abington, PA
06.2016 - 11.2020
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Monitored dining room activity to ensure compliance with health regulations.
- Greeted guests warmly upon arrival, seating them promptly.
- Handled cash payments and reconciled daily transactions accurately.
- Demonstrated strong interpersonal skills when interacting with customers.
- Greeted guests upon arrival and escorted them to their tables.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Assisted servers in bussing tables when needed during busy periods.
- Provided menus to customers and answered questions regarding menu items.
- Resolved any customer complaints or issues quickly and professionally.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Answered telephone to provide dining information and take reservations.
- Built positive relationships with other front-of-house and kitchen staff.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Accepted payments from guests for dine-in and take-out foods.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
Education
High School Diploma -
Abington School District
Abington06-2020
Some College (No Degree) - Nursing
Montgomery County Community College
Blue Bell, PASkills
- Complaint handling
- Interactive communication skills
- Positive and professional
- Guest engagement
- Special requests handling
- Patience and empathy
- Active listening
- Time management
- Creative problem solving
- Critical thinking
- Multitasking and organization
- Reliability
- Following directions
- Dependability
Timeline
Babysitter
No Employer
01.2021 - 06.2025
Cashier
Homegoods
11.2020 - 01.2021
Hostess
Roman Delight Abington
06.2016 - 11.2020
High School Diploma -
Abington School District
Some College (No Degree) - Nursing
Montgomery County Community College