Marisa Mott
Houston
Summary
Results-driven organizational development and transformation leader with over a decade of experience across healthcare, technology, and high-growth environments. Specializes in performance systems, corporate initiative execution, and operational effectiveness. Combines clinical expertise with business strategy, and advanced, ongoing training in industrial-organizational psychology to build scalable systems that strengthen engagement, enable performance, and drive sustainable growth.
Overview
12
12
years of professional experience
Work History
Principal Consultant, Organizational Development
The Enabled Assist, LLC
10.2024 - Current
- Advise small business owners and leadership teams on organizational effectiveness, operational design, and performance systems that enable sustainable growth.
- Design and facilitate leadership development workshops, workforce capability programs, and change initiatives to improve execution, communication, and accountability.
- Lead process improvement and workflow optimization efforts, increasing efficiency and service quality across client operations.
- Oversee branding, marketing, and business development strategy, positioning the firm as a high-value partner in organizational transformation.
- Deliver regulated professional services (Notary Public / Signing Agent) with strict compliance, confidentiality, and stakeholder trust.
Senior Manager, Sales Enablement
Carrot Fertility
10.2023 - 10.2024
- Led enterprise onboarding and new hire coaching programs that reduced time-to-productivity by 30%, strengthening role readiness across commercial teams.
- Partnered with senior leaders to assess skill gaps, evaluate program effectiveness, and refine learning strategy using performance metrics and utilization data.
- Designed and facilitated leadership and team development workshops supporting organizational change, cross-functional alignment, and consistent execution.
- Built scalable performance support systems (playbooks, toolkits, readiness guides) to standardize best practices and reduce variability in outcomes.
- Served as strategic advisor to sales leadership, aligning enablement and people initiatives with evolving business priorities.
Senior Commercial Enablement Manager
mPulse Mobile
04.2023 - 08.2023
- Established a win-loss analysis and workforce insights program to inform organizational strategy, leadership decision-making, and go-to-market transformation.
- Designed coaching and leadership development frameworks for commercial leaders, strengthening revenue-generating behaviors, and team effectiveness.
- Built early sales certification and onboarding infrastructure to improve consistency, reduce turnover, and accelerate capability development.
- Partnered cross-functionally with Sales, Marketing, and Product to drive the adoption of new processes and tools during periods of organizational change.
Senior Manager, Sales and Performance Enablement
Project Ronin
12.2021 - 04.2023
- Served as a strategic advisor to executive leadership, improving organizational processes, commercialization strategy, and customer retention through data-driven insights.
- Defined and operationalized performance metrics across CRM and customer lifecycle data to strengthen accountability and decision-making.
- Partnered with HR and executive leadership to lead employee engagement surveys and action planning, analyzing workforce data to drive improvements in manager effectiveness, retention focus areas, and employee experience strategy.
- Co-led internal DEI efforts, embedding inclusive leadership practices into development programs and communications, contributing to higher participation in culture initiatives, and increased leadership accountability for belonging and equity outcomes.
- Streamlined contract review and governance processes in partnership with legal counsel, improving operational efficiency, and risk management.
Network Engagement Manager, Value-Based Care
Quartet Health
03.2020 - 12.2021
- Led provider training and workflow optimization initiatives, supporting value-based care implementation across behavioral health networks and metric attainment.
- Partnered cross-functionally to remove operational barriers, improve the adoption of new systems, and enhance clinician and patient experience.
- Chaired an employee resource group, collaborating with corporate leadership to deliver culture-building programs and DEI learning initiatives.
- Managed complex stakeholder relationships while improving service delivery and performance outcomes in regulated healthcare environments.
Assessment and Referral Clinician,(NOC) Supervisor
Heritage Oaks Hospital
Sacramento
09.2018 - 09.2020
- Led overnight hospital operations, coordinated interdisciplinary teams, and maintained continuity of care during high-acuity hospitalizations.
- Implemented training and change initiatives during a new EMR system rollout, reducing pain points, and increasing user adoption and adherence across clinical teams.
- Conducted behavioral health assessments and guided clinical decision-making, aligned with organizational standards and patient safety goals.
- Accurately maintained daily census reports, and reconciled admission and discharge accounts nightly.
- Conducted evaluations of behavioral health status, provisionally diagnosed patients using DSM-5 criteria, and prepared written recommendations for the appropriate level of care and observation.
Therapist/ Trainee
Aldea Children and Family Services
Napa
08.2017 - 05.2018
- Provided school-based therapy to children and adolescents.
- Maintained Medi-Cal (CMS) compliant notes to ensure proper documentation and billing of sessions and interventions.
- Conducted assessments and compiled information to support diagnosis, and inform the treatment plan.
- Independently developed curriculum for brief intervention groups for immediate agency-wide utilization during Napa fires.
Claim Specialist I
Liberty Mutual Insurance
Rocklin
07.2015 - 05.2017
- Managed injured workers' treatment plans, and provided authorization as appropriate to medical providers.
- Performed case management and delivered quality support to injured workers and commercial policy stakeholders.
- Negotiated settlements and assessed for impending future medical treatment, and loss of earning capacity.
Account Manager
EAN Holdings
Honolulu
12.2013 - 07.2015
- Managed key business accounts and coordinated service delivery for corporate and hospitality-adjacent partners.
- Supported branch operations, customer experience initiatives, and issue resolution in a high-volume environment.
- Built strong relationships with dealerships, FBOs, and business clients to drive repeat business and satisfaction.
Education
Bachelor of Arts - Exercise And Sport Science
University of North Carolina
Chapel Hill, NCChapel Hill, NC
Master of Science - Counseling Psychology
Grand Canyon University
Phoenix, AZPhoenix, AZ
Certificate - Diversity, and Inclusion
Cornell University
Ithaca, NYIthaca, NY
Ph.D. - Industrial And Organizational Psychology
Liberty University
Lynchburg, VA01-2028
Skills
Core Leadership and Strategy
- Organizational and leadership development
- Project and change management
- Sales enablement and go-to-market strategy
- Employee learning, development, and coaching
- Stakeholder management and engagement
- Process improvement
- Digital transformation and technology enablement
- Performance metrics and workforce analytics
Tools and Platforms
CRM and Revenue Enablement: Salesforce, HubSpot, Gong, Outreach, ZoomInfo
Learning and Enablement: Articulate 360, Seismic Learning, Highspot
People and Engagement Systems: Culture Amp, Lattice
Analytics and Operations: Looker, Tableau, Atlassian, Midas Health Analytics
Healthcare and Clinical Systems: Epic, Anasazi EHR, WellSky, MedSeries 4,
Marketing and Design: Marketo, Constant Contact, Figma
Travel and Operations Systems: Amadeus, Citrix, Travel Studio
Affiliations
• Texas Notary Public Commission
• National Notary Association
• American Association of Notaries
• American Counseling Association
• National Notary Association
• American Association of Notaries
• American Counseling Association
Timeline
Principal Consultant, Organizational Development
The Enabled Assist, LLC
10.2024 - Current
Senior Manager, Sales Enablement
Carrot Fertility
10.2023 - 10.2024
Senior Commercial Enablement Manager
mPulse Mobile
04.2023 - 08.2023
Senior Manager, Sales and Performance Enablement
Project Ronin
12.2021 - 04.2023
Network Engagement Manager, Value-Based Care
Quartet Health
03.2020 - 12.2021
Assessment and Referral Clinician,(NOC) Supervisor
Heritage Oaks Hospital
09.2018 - 09.2020
Therapist/ Trainee
Aldea Children and Family Services
08.2017 - 05.2018
Claim Specialist I
Liberty Mutual Insurance
07.2015 - 05.2017
Account Manager
EAN Holdings
12.2013 - 07.2015
Bachelor of Arts - Exercise And Sport Science
University of North Carolina
Master of Science - Counseling Psychology
Grand Canyon University
Certificate - Diversity, and Inclusion
Cornell University
Ph.D. - Industrial And Organizational Psychology
Liberty University