Marisa Murugan
Summary
Forward-thinking Business Consultant, former Chief of Staff, Project Manager, and MBA graduate bringing over 5 years of expertise in project management to technology startups. Cultivates rapport with various stakeholders to optimize project goals and output, resolves complex problems, and delivers innovative improvement strategies.
Overview
9
9
years of professional experience
Work History
Certified Yoga Instructor
Self Employed
09.2024 - Current
- Teaches weekly yoga classes at local parks.
- Established a loyal client base through consistent high-quality instruction, resulting in increased word-of-mouth referrals and class participation rates.
- Promoted physical strength by integrating targeted exercises into dynamic vinyasa flows during classes.
- Participated in continuing education opportunities to stay up-to-date on industry trends, enhancing the quality of instruction provided to clients over time continuously.
- Cultivated strong relationships with clients through empathetic listening skills and compassionate communication strategies.
Freelance Business Consultant
Self-employed
01.2023 - Current
- Advises Founders and C-Suite executives on strategic planning, go-to-market strategy, process improvement, application development, content creation, and hiring.
- Supports executives throughout the fundraising process, including managing investor relations and creating presentations for board meetings and investor meetings.
- Leads restructuring of organization internal processes, resulting in improved performance.
- Implements process improvement to shape organizational culture, optimize procedures for higher efficiency and help companies evolve and grow.
- Designs and implements risk management systems and tools to identify and mitigate potential risks.
- Creates and manages project plans, timelines, and budgets.
- Leads strategic planning efforts to ensure quarterly goals are met, including implementing tracking systems.
- Implements new tools, including training team members and providing enablement resources for software, such as Asana, Notion, Jira, Wrike, Monday.com, ChatGPT, Loom, Coassemble.
Chief of Staff to CEO/Founder
Stealth Mental Health Startup
04.2023 - 11.2023
- Served as the Project Management lead for migrating all content and materials into appropriate formats for the Product and Tech team to design the user interface of the app.
- Worked cross functionally with the entire C-Suite team, plus Product and Engineering teams to support the launch and development of the app.
- Implemented project management techniques to overcome challenges and increase team productivity and efficiency (status reporting, project plans, Gantt charts, risk log).
- Organized and reformatted company materials, and created a company resource library, using Notion.
- Played a key role in the development of company norms and values to support company culture.
Chief of Staff to Chief Medical Officer
Oula Health
07.2022 - 08.2023
- Managed the execution of Oula's clinical program - ensuring that new ideas and programs were prioritized and structured in a way that enhances the overall Oula experience.
- Coordinated weekly clinical team meetings, weekly medical leadership meetings and quarterly quality improvement meetings to ensure on-time, effective delivery of projects relative to scope.
- Built and maintained clinical strategic objectives and key results in partnership with the CMO, as part of Oula's quarterly/strategic planning process.
- Supported all strategic clinical priorities and change management efforts, utilizing project management skills and methods to ensure success of clinical processes, new clinical programs and services, and clinical product feature enhancements.
Associate Director of Project Management
UNITE US
03.2022 - 07.2022
- Oversaw a team of Project Managers and all projects throughout the Southeast region, providing critical project management support to 9 states.
- Acted as a strategic thought partner to regional leadership for operationalizing regional structure and tactically driving project teams to reach goals.
- Implemented comprehensive risk and change management systems across the region and leads.
Regional Project Manager
UNITE US
05.2021 - 03.2022
- Oversaw a team of Project Managers and all projects throughout the Southeast region, providing critical project management support to 9 states.
- Acted as a strategic thought partner to regional leadership for operationalizing regional structure and tactically driving project teams to reach goals.
- Implemented comprehensive risk and change management systems across the region and leads.
Project Manager
UNITE US
06.2020 - 04.2021
- Created and maintained detailed implementation plans that align with project goals and meets client deadlines.
- Coordinated with account teams to ensure project segments are aligned, implementation is on schedule, and communication is consistent.
- Monitored and reported on the project's progress to internal and external stakeholders.
- Analyzed data to provide deeper insights and smarter understanding of customer operations.
Operations Analyst
UNITE US
06.2019 - 06.2020
- Led bi-weekly software webinar trainings for new clients in various healthcare organizations.
- Fielded daily conversations through technical support chat to efficiently resolve client questions and inquiries.
- Collaborated with Product and Engineering teams to internally determine software bugs and feature improvement requests.
- Extracted and analyzed data monthly for the Customer Success Team to internally measure goals, client satisfaction, and network engagement.
- Configured organizations, programs, and users in software in preparation of new coordinated networks.
Program Associate
CORNELL UNIVERSITY
03.2018 - 05.2019
- Input and tracked solicitation communications for over 350 reunion and regional campaign committee volunteers.
- Redesigned reunion reporting to provide program with an optimal display of detailed donor breakdown for each committee, using advanced formulas and pivot tables.
- Created honor roll display of donors for 14 reunion classes for the 2019 Cornell Reunion.
Business Development Associate
CHAP
04.2017 - 03.2018
- Contacted over 70 health care agencies weekly, within territory to qualify prospects and enhance sales pipeline opportunities.
- Met each quarterly goal by bringing in over $150,000 of new business deals.
Sales Development Representative
SCIENTIFIC LEARNING CORPORATION
11.2016 - 04.2017
- Reached out to 50 contacts on a daily basis to ensure effective productivity within Northeast territory.
- Qualified prospects and handed off over 50 warm leads which converted to customers.
Education
MBA - Management, Entrepreneurship
Fordham University, Gabelli School of Business
New York, NYSpreadsheet Modeling Course - undefined
Cornell University, Dyson School
Ithaca, NYMaster's in Public Health - undefined
Grand Canyon University
Phoenix, AZBS - Speech, Language, and Hearing Sciences, Minor in Business
University of Arizona, College of Science
Tucson, AZSkills
- Project Management
- Stakeholder Relations
- Business Planning
- Strategic Vision
- Executive Advising
- Strategic Planning
- Process Improvement
- Presentation Skills
- Solution Implementation
- Servant Leadership
INTERESTS
Ballet, Meditation, Running, Kickboxing, Reading Self-Improvement Books
Timeline
Certified Yoga Instructor
Self Employed
09.2024 - Current
Chief of Staff to CEO/Founder
Stealth Mental Health Startup
04.2023 - 11.2023
Freelance Business Consultant
Self-employed
01.2023 - Current
Chief of Staff to Chief Medical Officer
Oula Health
07.2022 - 08.2023
Associate Director of Project Management
UNITE US
03.2022 - 07.2022
Regional Project Manager
UNITE US
05.2021 - 03.2022
Project Manager
UNITE US
06.2020 - 04.2021
Operations Analyst
UNITE US
06.2019 - 06.2020
Program Associate
CORNELL UNIVERSITY
03.2018 - 05.2019
Business Development Associate
CHAP
04.2017 - 03.2018
Sales Development Representative
SCIENTIFIC LEARNING CORPORATION
11.2016 - 04.2017
Spreadsheet Modeling Course - undefined
Cornell University, Dyson School
Master's in Public Health - undefined
Grand Canyon University
BS - Speech, Language, and Hearing Sciences, Minor in Business
University of Arizona, College of Science
MBA - Management, Entrepreneurship
Fordham University, Gabelli School of Business