Marisa Norenberg
Jacksonville,FL
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Chophouse Thirteen
01.2023 - 04.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Smoothie Barista
Smoothie King
05.2021 - 12.2022
- Contributed to an uplifting atmosphere through effective teamwork, communication, and problem-solving abilities among staff members.
- Prepared and served juices and blended drinks.
- Enhanced visual appeal of the smoothie bar area through regular cleaning, attractive displays, and inviting ambience creation.
- Maintained a comprehensive knowledge of all menu offerings in order to address any customer inquiries or concerns effectively.
Education
Bachelor of Science - Business
Florida State College At Jacksonville
Jacksonville, FL05.2027
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
martial arts
I've been training in taekwondo consistently for the last 3 years working towards earing my black blet at the Rodrick's Martial Arts dojo.
Timeline
Restaurant Hostess
Chophouse Thirteen
01.2023 - 04.2024
Smoothie Barista
Smoothie King
05.2021 - 12.2022
Bachelor of Science - Business
Florida State College At Jacksonville